Business Development Representative

DFNCE; Melbourne; Hybrid; AUD 60,000 - 65,000; Full time

Benefits offered by this job

Uncapped commission

Hybrid working

Melbourne office

Structured training

Career progression to BDM

Job summary

DFNCE, a Melbourne-based provider of resilient IT operations and cybersecurity solutions, seeks a Junior Business Development Representative to build our pipeline. You will engage IT and business leaders, secure qualified meetings, and collaborate with the sales team under full training.

The role offers a structured growth path and the potential for rapid progression into management. You’ll start with a base salary of $60,000 to $65,000 plus super and uncapped commission, with Melbourne office

Qualifications

• Experience in a sales, telesales or target-driven role.
• Confident speaking on the phone with senior stakeholders.
• Resilient with a positive attitude to rejection.
• Willingness to be coached and learn quickly.
• Genuine interest in technology and cybersecurity; technical background not required.

Responsibilities

• Deliver daily outbound activity to meet calls, conversations and meetings booked targets.
• Research target organisations, build account lists in Salesforce and manage prospects.
• Run multi-channel outreach across phone, email and LinkedIn.
• Qualify opportunities based on business need, authority and timing.

Skills

Sales experience

Phone sales

Communication skills

Resilience

Coaching orientation

Tech interest

Ambition for tech sales

Tools

Salesforce

Job description

Junior Business Development Representative | Managed IT and Cyber Security

• $60K to $65K base + super + uncapped commission
• Paid on every qualified meeting.
• Clear, performance-based pathway to business Development Manager

About DFNCE

DFNCE is a Melbourne-based provider of Resilient IT Operations for Australian organisations SMB to Enterprise. We operate across the full technology estate as a single partner, so our clients deal with one team and one escalation point instead of a long list of vendors.

Our capability spans:

• IT Operations and Management: 24x7 managed infrastructure, cloud and end-user environments, help desk, monitoring, and patch and vulnerability management
• Cyber Security: Security Operations Centre (SOC) and MDR, identity and privileged access, endpoint protection, email security, data security posture management (DSPM), penetration testing and Essential Eight assessments
• Data Protection: Backup, disaster recovery and business continuity across on-premise, cloud and Microsoft 365
• Advisory and Professional Services: Architecture, migrations, implementations and project delivery
• AI Consultation and Implementation: Practical AI adoption and productivity
• Third-Party Maintenance: Post-warranty infrastructure support with 24x7 SLA options
• Hardware, Software and Licensing: Procurement, Microsoft CSP licensing and renewal management

We work with leading technology partners including Microsoft, CrowdStrike, Proofpoint, Concentric AI,NinjaOne, Veeam and more. Our approach is simple: Unify IT. Simplify Operations.

Launched in 2026, DFNCE is in an early growth phase. This is an opportunity to join early, work directly with the founding team and build a career in technology sales from the ground up.

About the role

As our Junior Business Development Representative, you will be the first point of contact for new prospects and play a central role in building our pipeline. Working closely with our Client Executive and sales team, you will engage IT and business leaders, understand their challenges across operations, security and data, and secure qualified meetings for the sales team.

Full training is provided. We are looking for drive and the right attitude, not years of experience.

Key responsibilities

• Deliver structured daily outbound activity, meeting targets for calls, conversations and meetings booked
• Research target organisations and decision makers, and build and maintain account lists in Salesforce
• Run multi-channel outreach sequences across phone, email and LinkedIn
• Qualify opportunities against business need, authority and timing
• Prepare clear, detailed handover notes so every meeting starts with context
• Maintain accurate activity and pipeline records in Salesforce
• Take part in ongoing sales coaching, product and vendor training

About you

• Some experience in a sales, telesales, customer service or other target-driven role. Graduates with strong communication skills are encouraged to apply
• Confidence speaking on the phone, including with senior people
• Resilience and a positive approach to rejection
• A strong work ethic and a willingness to be coached
• A genuine interest in technology and cyber security. A technical background is not required
• Ambition to build a long-term career in technology sales
• Exposure to B2B sales, IT, SaaS or cyber security is highly regarded but not essential

What’s on offer

• $60,000 to $65,000 base salary plus superannuation
• Uncapped commission. You are paid for qualified meeting you book. There is no ceiling on what you can earn. Your results determine your income
• Daily, hands‑on coaching from founders with extensive enterprise IT sales experience across APAC along with our Vendors
• A clear pathway to BDM.
• Structured training across managed IT, cyber security, data protection and our partner platforms from day one
• Exposure to the full technology stack, building broad commercial knowledge rather than a single-product focus
• Melbourne office‑based during onboarding, with hybrid working available once targets are consistently met