Business Development Officer - Aged Care & Home Care

Right at Home Hilton Head/Savannah; Sunshine Coast Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package plus super

Job summary

Right at Home Sunshine Coast is seeking a Business Development Officer - Aged Care & Home Care to establish and nurture referral networks across the Sunshine Coast, engaging hospitals, retirement villages and health professionals. You will identify partnerships, meet prospective clients, and promote services to support independent living at home.

The role emphasizes building relationships, empathy, and professionalism to guide families through care options and access essential support services

Qualifications

• Minimum 3 years' experience in business development, sales, account management or relationship management.
• Current Australian Driver Licence with reliable vehicle and comprehensive insurance.
• Excellent communication and interpersonal skills.
• Ability to work independently and achieve agreed objectives.
• National Police Check or willingness to obtain.

Responsibilities

• Develop and maintain strong referral networks across the Sunshine Coast.
• Build relationships with hospitals, retirement villages, health professionals, allied health providers and community organisations.
• Identify and pursue new business opportunities and partnerships.
• Meet with prospective clients and families to discuss their care needs.
• Promote Right at Home services within the local community.
• Maintain accurate CRM records and activity reporting.
• Support business growth initiatives and community awareness campaigns.
• Achieve agreed sales and service growth objectives.

Skills

Relationship-building

Communication

Time management

Organisational skills

Independent work

Driver Licence

Tools

CRM systems

Job description

Business Development Officer - Aged Care & Home Care

Business Development Officer - Aged Care & Home Care

Right at Home Sunshine Coast | Buderim & Caloundra

About Us

Right at Home Sunshine Coast is a trusted provider of in-home care and support services, helping older Australians and people living with disability live safely, independently and with dignity in their own homes.

Our mission is simple: to improve the quality of life for those we serve.

We are committed to delivering exceptional care through meaningful relationships, service excellence, integrity, innovation and a genuine passion for supporting our clients, their families and our local community.

About the Role

As the Business Development Officer - Aged Care & Home Care, you will be the first point of contact for many people seeking support for themselves or a loved one.

You will engage with older Australians, family members, carers, health professionals and referral partners, helping them navigate care options and connect with services that improve quality of life and support independence at home. Alongside developing referral networks and business opportunities, you will play an important role in guiding prospective clients through their care journey with empathy, understanding and professionalism.

The role involves building strong relationships with hospitals, retirement communities, allied health professionals, GP practices, community organisations and other referral partners throughout the Sunshine Coast. You will also work closely with individuals and families seeking in-home care, providing information, answering questions and helping them access the support they need.

This position is ideal for someone who enjoys building genuine relationships, helping people through important decisions and creating positive outcomes for clients, families and the community while contributing to the growth of a trusted local care provider. The role's purpose includes developing referral relationships and securing services for older Australians, people living with disability, post-operative clients and palliative care clients.

Key Responsibilities

• Develop and maintain strong referral networks across the Sunshine Coast.
• Build relationships with hospitals, retirement villages, health professionals, allied health providers and community organisations.
• Identify and pursue new business opportunities and partnerships.
• Meet with prospective clients and families to discuss their care needs.
• Promote Right at Home services within the local community.
• Conduct regular face‑to‑face meetings with referral partners.
• Attend networking events, expos and community engagement activities.
• Maintain accurate CRM records and activity reporting.
• Support business growth initiatives and community awareness campaigns.
• Achieve agreed sales and service growth objectives.

About You

You genuinely care about people and are passionate about helping others live safely, independently and with dignity in their own homes.

You are someone who enjoys connecting with people, listening to their stories and understanding what matters most to them. Whether you are supporting a family searching for care options for a loved one, meeting with a healthcare professional, or building community partnerships, you approach every interaction with empathy, professionalism and integrity.

You are motivated by our mission to improve the quality of life for those we serve and understand that every referral, every conversation and every new client represents an opportunity to make a meaningful difference in someone's life.

To be successful in this role, you will have:

• A caring, compassionate and people‑focused approach.
• Exceptional relationship‑building and communication skills.
• The ability to build trust with clients, families and referral partners.
• A proactive and self‑motivated work style.
• A passion for community engagement and service excellence.
• Strong organisational and time management skills.
• The confidence to identify opportunities while maintaining a genuine client‑first focus.
• A commitment to the values of respect, integrity, innovation and quality care.
• Minimum 3 years' experience in business development, sales, account management or relationship management.
• Current Australian Driver Licence.
• Reliable vehicle with comprehensive insurance.
• National Police Check or willingness to obtain.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Ability to work independently and achieve agreed objectives.

Highly Desirable

• Experience in aged care, home care, healthcare or community services.
• Existing healthcare or community referral networks.
• Knowledge of Home Care Packages.
• Experience with CRM systems.
• Understanding of the aged care sector and community care environment.

Why Join Right at Home Sunshine Coast?

• Become part of a respected and growing care organisation.
• Make a genuine difference in the lives of older Australians and their families.
• Build meaningful relationships within your local community.
• Supportive leadership team and collaborative workplace culture.
• Professional development and career growth opportunities.
• Competitive salary package plus superannuation.
• Opportunity to contribute to a purpose‑driven organisation focused on improving lives.

Together, we can improve the quality of life for those we serve.