Business Development Manager / Relationship Manager – Aged Care

All Care Living; Gold Coast City; On-site; AUD 90,000 - 140,000; Full time

Job summary

All Care Living on the Gold Coast is seeking an experienced Business Development Manager / Relationship Manager to drive growth in in-home aged care services. You will build and nurture referral networks, engage with hospitals, health professionals and community partners, and translate relationships into new client opportunities.

We value strategic thinkers who can hit the ground running, work autonomously and represent All Care Living at industry events.

Qualifications

• Experienced in aged care business development or growth-focused roles.
• Strong ability to build and convert referral pipelines.
• Excellent relationship building and communication with diverse stakeholders.

Responsibilities

• Develop and execute a strategic business development and referral strategy.
• Generate new client opportunities and grow referral pipelines.
• Build relationships with hospitals, health professionals, community organisations and other referral partners.
• Represent All Care Living at industry events and networking opportunities.
• Collaborate with leadership to ensure growth is supported by great client experience.

Skills

Aged care business development

Relationship management

Referral networks

Strategic thinking

Tools

CRM systems

Job description

Business Development Manager / Relationship Manager – Aged Care

All Care Living | Gold Coast, QLD
Full-Time | Attractive Salary Package + Performance Incentives

Make an Immediate Impact in a Growing, Modern Aged Care Organisation

All Care Living is a progressive in-home aged care provider focused on delivering high-quality, personalised support that enables older Australians to live safely, independently and confidently in their own homes.

We are building something different.

We are a client-first, innovative and technology-driven organisation that isn't afraid to challenge traditional ways of doing things. We believe exceptional care starts with understanding the individual, building genuine relationships and delivering services around what our clients actually need.

As we enter our phase of growth, we are looking for an experienced Business Development Manager / Relationship Manager who knows the aged care sector, understands how to build strong referral networks and has the commercial drive to make a genuine and immediate impact.

The Opportunity

This is not simply an account management position.

We are looking for someone who can strategically grow our client and referral network, strengthen our presence in the aged care community and directly contribute to the growth of All Care Living.

You will take ownership of business development and key relationships across the organisation, identifying opportunities and building strong connections with referral partners, clients, families and industry stakeholders.

Your focus will include:

Developing and executing a strategic business development and referral strategy

Generating new client opportunities and increasing referral pipelines

Building strong relationships with hospitals, health professionals, community organisations, retirement communities, allied health providers and other referral partners

Developing relationships with Support at Home participants, families and key decision-makers

Identifying new markets, partnerships and strategic growth opportunities

Representing All Care Living at industry events, expos and networking opportunities

Working closely with our leadership and operations teams to ensure growth is supported by an exceptional client experience

Tracking referral sources, conversion rates and business development activity

Bringing new ideas to the organisation and helping us continually improve the way we attract, onboard and support clients

About You

We are looking for an experienced aged care professional who can hit the ground running.

Ideally, you will already have strong relationships and networks within the aged care, healthcare or community care sectors and understand how referrals and client acquisition work within the industry.

You will be:

Highly experienced in aged care business development, relationship management or a similar growth-focused role

Well connected within the aged care and healthcare community

Experienced in building and converting referral pipelines

Commercially minded and comfortable being accountable for growth and results

Strategic, proactive and confident creating opportunities rather than waiting for them

An exceptional relationship builder and communicator

Passionate about delivering a genuinely client-focused experience

Comfortable working with technology, CRM systems and data to drive better outcomes

Energetic, professional and motivated by building something significant

Someone who thinks differently and isn't afraid to challenge the traditional approach

Most importantly, you understand that sustainable growth comes from trust, reputation and genuinely looking after people.

Why All Care Living?

We are building a modern aged care organisation with the ambition to become a recognised leader in in-home care and residential care.

You'll be joining a business where good ideas are encouraged, decisions can be made quickly and high performers have the opportunity to make a genuine impact.

We offer:

Highly competitive remuneration for the right person

Performance incentives aligned with growth and results

The opportunity to take ownership of a critical growth function

Direct access to an entrepreneurial and supportive leadership team

Modern systems and a technology-forward environment

Genuine opportunity for career growth as the organisation expands

The ability to influence strategy rather than simply execute someone else's plan

We are prepared to pay for experience, relationships and results.

If you are already established within the aged care sector and believe you can bring the relationships, energy and strategic thinking required to significantly grow an organisation, we want to hear from you.