Business Development Manager

Dunlop Tyre Australia Pty Ltd; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Laptop and mobile phone

Flights and accommodation for travel

Overnight travel allowance

Product training and development

Brand representation with Dunlop/Falke

Job summary

Dunlop Tyre Australia Pty Ltd seeks a Business Development Manager to cover South East Queensland, Northern NSW and Far North Queensland. This field-based role requires strong relationship building, account development and travel across the region.

The successful candidate will manage territory plans, engage with customers and collaborate with Sales Management to drive growth and brand presence for Dunlop and Falken across the territory.

Qualifications

• Tyre industry or automotive aftermarket experience.
• Current unrestricted Australian Driver's Licence.
• Proven experience managing customer expectations in a B2B and/or B2C environment.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication skills.
• Strong Microsoft Excel and computer literacy skills.
• Confidence using Microsoft Teams and digital communication platforms.
• Strong planning, organisational and time‑management skills.
• Ability to work autonomously and manage competing priorities.

Responsibilities

• Build trusted relationships with customers across your territory.
• Grow programme participation and identify new business opportunities.
• Understand customer challenges, local market conditions and growth opportunities.
• Develop and maintain structured territory and travel plans.
• Review sales performance, customer activity and growth opportunities using company reporting tools and Excel.
• Conduct customer reviews and training on Dunlop and Falken products.
• Conduct tyre inspections and discuss wear patterns, fitment and application suitability.
• Monitor competitor activity, market trends and customer feedback.
• Provide market intelligence and customer insights to the wider business.
• Manage customer expectations and follow through on commitments.
• Represent Dunlop and Falken brands professionally at all times.

Skills

Tyre industry experience

Unrestricted Australian Driver's Lic.

Customer relationship management

Excellent communication skills

Microsoft Excel

Microsoft Teams

Self-management

Tools

Microsoft Excel

Microsoft Teams

Job description

Dunlop Tyre Australia Pty Ltd – Surfers Paradise QLD

Gold Coast Preferred | Field-Based Role with Regional Travel

South East Queensland, Northern NSW & Far North Queensland

Business Development Manager

Gold Coast Preferred | Field-Based Role with Regional Travel

South East Queensland, Northern NSW & Far North Queensland

About Dunlop Tyre Australia

Dunlop is one of the world's most recognised tyre brands and forms part of Sumitomo Rubber Industries, a global tyre manufacturer with a proud heritage of innovation, quality and performance.

Together with Falken, including the highly regarded Wildpeak range, we offer customers trusted brands supported by world-class technology, strong OEM heritage and a commitment to helping our partners grow their businesses.

As we continue to strengthen our presence across Queensland and Northern NSW, we are seeking an experienced and motivated Business Development Manager to join our team.

About the Role

We are looking for someone who enjoys building trust, communicating effectively and taking ownership of outcomes.

This is an opportunity to manage an established territory spanning South East Queensland, Northern NSW and Far North Queensland, working closely with customers to support their businesses, identify opportunities and drive sustainable growth.

A significant proportion of the territory's sales come from long‑term customer relationships, making customer engagement, responsiveness and account development critical to success.

This role offers high accountability with high autonomy. You'll be trusted to plan and manage your territory, customer relationships and travel commitments while working closely with Sales Management and internal departments to support customer outcomes and business growth.

The role is primarily field-based and requires a high level of self‑management, territory planning and customer engagement. You'll become the local face of the Dunlop and Falken brands throughout the region.

What You'll Be Responsible For

• Building trusted relationships with customers across your territory

• Growing programme participation, increasing in‑house share and identifying new business opportunities

• Understanding customer challenges, local market conditions and growth opportunities

• Developing and maintaining structured territory and travel plans

• Reviewing sales performance, customer activity and growth opportunities using company reporting tools and Microsoft Excel

• Conducting customer reviews, business planning discussions and training on Dunlop and Falken products, programmes and promotions

• Conducting tyre inspections and discussing wear patterns, fitment and application suitability

• Monitoring competitor activity, market trends and customer feedback

• Providing market intelligence and customer insights to the wider business

• Managing customer expectations and following through on commitments

• Representing the Dunlop and Falken brands professionally at all times

Territory & Travel Requirements

This territory includes:

• Gold Coast (preferred residential location)

• Logan

• Bayside Brisbane

• Warwick & Stanthorpe

• Northern NSW / Northern Rivers

• Far North Queensland

A significant proportion of the territory's customer base is located within the greater Gold Coast region. As a result, applicants should ideally be based on or near the Gold Coast.

This is a field-based role and regular travel is a requirement, including:

• Approximately one week per month in Northern NSW / Northern Rivers

• Approximately one week in Far North Queensland every second month

• Regular overnight travel throughout the territory

Our Queensland office is located in Berrinba, with office attendance expected approximately 4-5 days per month for meetings, planning and collaboration with internal teams.

The majority of your time will be spent in the field working directly with customers.

Who We're Looking For

Essential Requirements

• Tyre industry or automotive aftermarket experience

• Current unrestricted Australian Driver's Licence

• Proven experience managing customer expectations in a B2B and/or B2C environment

• Strong customer service and relationship management skills

• Excellent verbal and written communication skills

• Strong Microsoft Excel and computer literacy skills

• Confidence using Microsoft Teams and digital communication platforms

• Strong planning, organisational and time‑management skills

• Ability to work autonomously and manage competing priorities

The Right Person Will Be

• Friendly, genuine and approachable

• Positive, resilient and solutions‑focused

• Calm and professional when challenges arise

• Compassionate and understanding when working through customer concerns

• Comfortable having direct and honest conversations

• Highly organised with exceptional follow‑through

• A strong communicator who keeps customers and colleagues informed

• Someone who understands that long‑term success is built on relationships, trust and service, not just sales figures

We're not looking for somebody who simply takes orders. We're looking for somebody who enjoys building relationships, solving problems, identifying opportunities and making a genuine difference to their customers' businesses.

What's In It For You?

• Competitive salary package, superannuation and quarterly incentive programme

• Fully maintained company vehicle, laptop and mobile phone

• Company-funded flights and accommodation for approved business travel, plus an overnight travel allowance while away from home

• An established territory with significant growth potential

• Ongoing product and professional development opportunities

• Represent Dunlop, one of the world's most recognised tyre brands, and Falken, home of the highly regarded Wildpeak range.

Applicants must hold full working rights in Australia. Applications from recruitment agencies will not be accepted.

Dunlop Tyre Australia is an Equal Opportunity Employer and welcomes applications from all suitably qualified candidates.