Business Development Manager

MDSQ t/a ndis support providers; Fairfield; On-site; AUD 90,000 - 120,000; Full time

Job summary

NDIS Support Providers is seeking a Marketing Manager in Fairfield, NSW. The role focuses on developing strategies to raise brand awareness, promote services, and grow the client base while upholding NDIS Practice Standards and privacy guidelines.

You will lead digital marketing efforts, coordinate campaigns, and build relationships with participants, families, and community stakeholders to deliver participant-centred marketing and engagement initiatives.

Qualifications

• Experience in marketing, communications or digital media.
• Knowledge of NDIS Practice Standards and participant privacy requirements.
• Excellent written and verbal communication skills.
• A commitment to ethical marketing practices and participant-centred service delivery.

Responsibilities

• Develop and implement marketing plans aligned with organisational goals and business objectives.
• Plan, coordinate and monitor marketing campaigns to increase service awareness and attract new participants.
• Maintain accurate records of marketing campaigns, budgets, performance and outcomes.
• Promote NDIS services and programs to participants, families, support coordinators, and community stakeholders.
• Create accessible, engaging and culturally appropriate marketing content.
• Manage digital marketing activities, social media platforms and online channels.
• Support community engagement initiatives and build relationships with organisations and stakeholders.
• Provide accurate, transparent, and participant-centred information about supports and services.
• Monitor marketing performance and recommend improvements.

Skills

Marketing

Communications

Digital media

NDIS knowledge

Content creation

Disability marketing

Social media

Project management

Ethical marketing

Job description

MDSQ t/a ndis support providers – Fairfield NSW

NDIS Support Providers is seeking a motivated, creative, and results-driven NDIS Marketing Manager to join our team in Fairfield, NSW. This role is ideal for a marketing professional who is passionate about disability services, community engagement, and making a positive difference in the lives of NDIS participants. You will be responsible for developing and implementing effective marketing strategies to increase brand awareness, promote our services, grow our client base, and strengthen relationships with participants, families, and community stakeholders. The successful candidate will ensure all marketing activities align with NDIS Practice Standards, participant privacy requirements, ethical guidelines, and organisational policies.

Key responsibilities

• Develop and implement marketing plans aligned with organisational goals and business objectives.
• Plan, coordinate, and monitor marketing campaigns to increase service awareness and attract new participants.
• Maintain accurate records of marketing campaigns, budgets, performance, and outcomes.
• Ensure all marketing initiatives comply with relevant NDIS requirements, privacy obligations, and internal policies.
• Promote NDIS services and programs to participants, families, support coordinators, and community stakeholders.
• Create clear, accessible, engaging, and culturally appropriate marketing content.
• Manage digital marketing activities, social media platforms, and online communication channels.
• Support community engagement initiatives and build positive relationships with relevant organisations and stakeholders.
• Provide accurate, transparent, and participant-centred information about available supports and services.
• Monitor marketing performance and recommend improvements to increase engagement and effectiveness.

About you

• Experience in marketing, communications, or digital media.
• Knowledge of NDIS Practice Standards and participant privacy requirements.
• Excellent written and verbal communication skills.
• The ability to create accessible, engaging, and culturally appropriate content.
• Experience in disability services or community sector marketing.
• Familiarity with digital marketing tools, social media platforms, and community engagement strategies.
• Strong organisational skills, attention to detail, and the ability to manage multiple marketing activities.
• A commitment to ethical marketing practices, confidentiality, and participant-centred service delivery.

About us

NDIS Support Providers is an organisation dedicated to connecting NDIS participants and families with appropriate support services and promoting quality disability support services in the community.