Business Development Manager

BRITEX Australia; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

BRITEX Australia is seeking a Business Development Manager to drive growth across Victoria and Tasmania. Initially office-based for training, you will develop product knowledge before engaging with clients and partners.

You will report to the National Sales Manager and build long-term relationships with architects, merchants, contractors, and builders. Travel across metropolitan Melbourne, regional Victoria, and occasionally Tasmania, with a focus on delivering exceptional service and repeat

Qualifications

• Self motivated and proactive.
• Reliable, punctual, and professional.
• Experience in plumbing or building industry is preferred but not essential.
• Strong CRM and sales process understanding.

Responsibilities

• Report to the National Sales Manager and work with the Head Office sales team.
• Build and maintain relationships with architects, merchants, contractors, builders and other stakeholders in VIC/TAS.
• Travel throughout Melbourne, regional Victoria and periodically to Tasmania as required.
• Manage opportunities and develop relationships at every project stage.
• Develop understanding of BRITEX products, specifications and design features.
• Conduct client reviews to ensure satisfaction and identify growth opportunities.
• Record and manage customer interactions and sales activities via CRM.

Skills

Sales

Relationship management

Customer service

Tools

Microsoft Dynamics

Job description

We are seeking an enthusiastic and motivated Business Development Manager to join our Victorian team. This is an exciting opportunity for an ambitious sales professional who is looking to become an integral part of a successful and growing business. The successful candidate will be responsible for driving business growth through both new and existing customer relationships across Victoria and Tasmania. The role will initially be office based, allowing you to receive comprehensive training on our products, systems, and sales processes. You will be supported in developing both technical and product knowledge before transitioning into a customer facing role, where you will engage directly with prospective and existing clients. As one of the first points of contact for our customers, this position plays a critical role in maintaining the high level of service and support that BRITEX is known for.

Key responsibilities

• Report directly to the National Sales Manager and work closely with the Head Office sales team.
• Build and maintain long term relationships with architects, plumbing and hardware merchants, plumbing contractors, builders, and other key industry stakeholders throughout Victoria and Tasmania.
• Travel throughout metropolitan Melbourne, regional Victoria, and periodically to Tasmania as required.
• Monitor and manage project opportunities while developing and maintaining relationships with key stakeholders at every stage of the project timeline.
• Develop and maintain a thorough understanding of the BRITEX product range, including technical specifications, applications, and design features.
• Conduct regular client reviews to ensure customer satisfaction, identify opportunities for growth, and secure repeat business.
• Record and manage customer interactions, opportunities, and sales activities through our CRM platform (Microsoft Dynamics).

About you

• Self motivated and proactive
• Reliable, punctual, and professional
• Passionate about delivering exceptional customer service
• A strong team player with a positive attitude
• Experience in the plumbing or building industry is preferred but not essential
• Sound understanding of sales processes, customer relationship management, and industry networks will be advantageous

About us

The BRITEX Group is Australia's leading manufacturer and supplier of stainless steel plumbing fixtures, fittings, and associated products. BRITEX has built a strong reputation for delivering exceptional quality, innovation, and customer service. With our Head Office and manufacturing facility based in Melbourne, we operate nationally through company-owned offices in Melbourne, Sydney, Brisbane, and Perth, supported by international offices in the USA and China, along with a network of agents across the globe.