Business Development Manager

PERSOL; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

PERSOL APAC, one of Australia’s leading recruitment providers, is seeking an experienced Aftermarket Business Development Manager to own new business development and key aftermarket opportunities across the assigned territory.

This commercially focused role allocates roughly 70% to new business development and 30% to account management, building long-term relationships by delivering service, maintenance and equipment-related solutions to customers.

Qualifications

• Experience in business development, technical sales or industrial sales.
• Hunter mentality with a strong focus on new customer acquisition.
• Experience selling technical products, equipment, services or solutions into industrial markets.

Responsibilities

• Identify, develop and secure new service and maintenance business opportunities.
• Proactively research markets, identify prospective customers and develop new accounts.
• Develop and maintain strong relationships with key industrial customers.
• Identify opportunities to expand existing customer accounts and increase aftermarket business.
• Promote service, maintenance and spare parts solutions to new and existing customers.
• Develop and secure long-term service and maintenance agreements.
• Understand customer requirements and translate them into practical solutions.
• Work closely with internal sales, service and customer support teams to develop customer solutions.
• Support customer retention and satisfaction initiatives.
• Travel as required to meet customers and develop business opportunities.

Skills

Business development

Technical sales

Account management

CRM experience

Negotiation

Communication skills

Tools

Salesforce

SAP

Excel

Microsoft Office

Job description

PERSOL APAC is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options.

Aftermarket Business Development Manager

Industrial | Technical Sales | Business Development | Aftermarket

About Opportunity

We are currently seeking an experienced Aftermarket Business Development Manager to join a growing industrial business and take ownership of new business development and key aftermarket opportunities across the assigned territory.

This is a commercially focused role with approximately 70% of the position dedicated to new business development and 30% focused on account and key account management.

You will be responsible for identifying new customers, developing aftermarket opportunities and building long-term relationships by providing service, maintenance and equipment-related solutions that deliver value to customers.

About the Role

Reporting to the senior Service Sales / Business Development leadership team, your responsibilities will include:

• Identify, develop and secure new service and maintenance business opportunities.
• Proactively research markets, identify prospective customers and develop new accounts.
• Develop and maintain strong relationships with key industrial customers.
• Identify opportunities to expand existing customer accounts and increase aftermarket business.
• Promote service, maintenance and spare parts solutions to new and existing customers.
• Develop and secure long-term service and maintenance agreements.
• Understand customer requirements and recommend appropriate technical products and services.
• Work closely with internal sales, service and customer support teams to develop customer solutions.
• Support customer retention and satisfaction initiatives.
• Manage customer enquiries, complaints and commercial issues through to resolution.
• Monitor market activity and identify emerging business opportunities.
• Prepare regular sales, pipeline and business development reports for management.
• Maintain accurate customer and opportunity information within CRM and business systems.
• Support company quality, safety and environmental requirements.
• Travel as required to meet customers and develop business opportunities.

About You

We are looking for a commercially driven Business Development Manager / Technical Sales professional who enjoys identifying opportunities, building relationships and winning new business.

You will ideally have:

• Proven experience in business development, technical sales or industrial sales.
• A demonstrated hunter mentality with a strong focus on new customer acquisition.
• Experience selling technical products, equipment, services or solutions into industrial markets.
• Experience developing and managing key customer accounts.
• Strong commercial, negotiation and relationship management skills.
• The ability to identify customer needs and translate them into practical solutions.
• Strong analytical, organisational and problem-solving skills.
• Excellent written and verbal communication skills.
• Confidence dealing with engineers, maintenance teams, operations, procurement and senior stakeholders.
• Experience using CRM and business systems such as Salesforce, SAP, Excel and Microsoft Office.
• The ability to work autonomously, manage competing priorities and meet agreed targets.
• A flexible, proactive and solutions-focused approach.
• Willingness to travel as required.

Experience within one or more of the following areas would be highly regarded:

• Aftermarket sales
• Service and maintenance solutions
• Maintenance contracts
• Manufacturing equipment
• Mining or resources
• Pumps, compressors or rotating equipment
• Technical equipment and engineering solutions

What's on Offer

• Opportunity to join an established industrial business.
• High level of autonomy and ownership across business development activities.
• Opportunity to develop new markets and grow existing customer relationships.
• Strong focus on technical and value-based selling.
• Opportunity to work closely with experienced sales and service professionals.
• Career development within a technical and commercially focused environment.