Business Development Executive (12 Month FTC)

American Express; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus incentives

Hybrid/onsite/virtual model

Parental leave

Medical benefits

Wellness programs

Job summary

American Express in Sydney is seeking a Business Development Executive to drive acquisition of high-value small business customers and deliver exceptional service throughout the sales cycle.

You will use Salesforce to track pipeline, manage accounts, and collaborate with partners to execute effective sales strategies in a fast-moving team with strong compliance.

This role offers exposure to a broad network and opportunities to advance within a global, customer‑centred organisation.

Qualifications

• Experience in consultative B2B sales and account management.
• Proven ability to acquire new business and meet targets.
• Strong stakeholder engagement and sales strategy development.

Responsibilities

• Prospecting and acquiring high-value small business customers.
• Using Salesforce to track pipeline and results.
• Acting as the interface between Amex and customers to resolve issues.
• Attending relevant industry and partner events for networking.

Skills

Consultative sales

B2B sales

Account management

CRM proficiency

Stakeholder engagement

Tools

Salesforce CRM

Job description

Business Development Executive

An exciting opportunity has become available to join our Small Business segment as a Business Development Executive. As a Business Development Executive, you will be responsible for acquiring high-value customers and delivering an exceptional customer experience to drive acquisition. This is a fantastic opportunity for a forward-thinking individual to develop their career within a high-performing team!

Job Description

An exciting opportunity has become available to join our Small Business segment as a Business Development Executive. As a Business Development Executive, you will be responsible for acquiring high-value customers and delivering an exceptional customer experience to drive acquisition. This is a fantastic opportunity for a forward-thinking individual to develop their career within a high-performing team!

Responsibilities

What will you be doing?

• Prospecting new customers through existing leads and cold calling to promote lead and revenue generation


• Ensuring the effective usage of Salesforce to track and report pipeline, acquisition results, and market conditions


• Acting as the interface between Amex and the customer to resolve any application processing issues


• Attending relevant industry and partner conferences, tradeshows, and networking events

Qualifications

What will you bring?

• Adaptability to working in a regulated industry, with a focus on compliant selling practices.


• Previous experience in consultative B2B Sales and account management


• A proven track‑record of acquiring new business and exceeding sales targets in a phone-based environment


• Experience in stakeholder engagement, and developing and implementing sales strategies


• Strong computer literacy skills with proficiency in CRM systems and Microsoft Office

What will you need to succeed?

• Outstanding communication skills, both written and spoken


• Strong relationship building skills, with experience working with partners at senior levels


• A passion for onboarding new customers and initiating spend enablement activities


• An understanding of the Small Business segment


• Ability to effectively build and manage a sales pipeline

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries


• Bonus incentives


• Support for financial-well-being and retirement


• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need


• Generous paid parental leave policies (depending on your location)


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)


• Free and confidential counseling support through our Healthy Minds program


• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.