Business Centre Administrator

Hastings Deering; Mount Isa City; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary package

Training & career development

Stable & long-term career

Leadership development

Health & wellbeing support

Parental leave

Insurance benefits

Area allowance for Mount Isa

Job summary

Hastings Deering (Australia) Ltd in Mount Isa, QLD, is seeking an experienced Business Centre Administrator to provide high-quality administrative support and ensure smooth day-to-day operations. This permanent, Monday to Friday position offers job stability, a supportive team environment, and opportunities to contribute to a growing business.

The role requires at least two years of admin experience, a related qualification, and proficiency with Microsoft Office.

Qualifications

• Minimum two years of administrative or office support experience.
• Qualification in Business Administration or related discipline.
• Experience in mining, heavy equipment, construction, or related industries is advantageous.
• Proficiency with Microsoft Office applications and business systems.

Responsibilities

• Provide professional front-of-house support and direct inquiries promptly and courteously.
• Deliver exceptional customer service to visitors and stakeholders.
• Coordinate Time and Attendance processes and maintain records in business systems.
• Update organisational charts, evacuation maps, notices, and communications for accuracy.
• Assist Accounts with administrative and finance-related tasks.

Skills

Administrative experience

Communication

Microsoft Office

Time management

Customer service

Education

Business Administration qualification

Tools

Microsoft AX

Job description

Company : Hastings Deering (Australia) Ltd Kickstart your career or take the next step with Hastings Deering – where our people build something BIGGER. We are currently seeking an experienced and motivated Business Centre Administrator to join our team in Mount Isa, QLD. In this position, you will provide high-quality administrative support to the branch and play a key role in ensuring the smooth day-to-day operation of the business centre. This a permanent, Monday to Friday position that offers job stability, a supportive team environment and the opportunity to contribute to a successful and growing business.

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

Benefits

• Competitive Salary & Security – A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well‑being, and financial security.
• Training & Career Development – Opportunities for training, mentorship, and career development specific to your role.
• Stable & Long‑Term Career – Benefit from the security of a stable, long‑term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
• Leadership Development – At Hastings Deering, we offer the opportunity to be mentored by experienced leaders and give you access to ongoing leadership and professional development training to help you advance in your career.
• Innovation & Improvement – We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
• Health & Wellbeing Support – Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Parental Leave – Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
• Insurance Benefits – Salary continuance insurance.
• Additional area allowance for residents – Receive a 24.5% area allowance on top of your hourly rate when residing in Mount Isa.

What you’ll be doing:

• Provide professional front‑of‑house support – answer and direct internal and external enquiries promptly, courteously, and professionally, including reception coverage as required.
• Deliver exceptional customer service – welcome and assist visitors while providing a positive experience for internal and external stakeholders.
• Manage workforce administration – coordinate Time and Attendance processes and maintain accurate records across business systems, including Microsoft AX.
• Maintain workplace information – update organisational charts, evacuation maps, noticeboards, and other business communications to ensure accuracy and compliance.
• Support financial administration – assist the Accounts function with administrative, reporting, and finance‑related activities as required.
• Coordinate travel and events – arrange travel bookings and provide administrative support for branch meetings, training sessions, and events.
• Manage purchasing processes – raise and process purchase orders in accordance with company policies and procedures.
• Provide general administrative support – prepare documentation and perform tasks such as photocopying, scanning, laminating, and document binding.
• Support Parts and Service operations – undertake administrative duties for the Parts and Service departments as directed by the Operations Manager.
• Monitor performance and reporting – track task progress, report outcomes, and contribute to achieving quality, timeliness, and business performance objectives.

What you’ll need:

• Demonstrate administrative experience – bring a minimum of two years’ experience in an administrative or office support role, with the ability to manage multiple tasks and priorities effectively.
• Apply relevant qualifications – hold qualifications in Business Administration, Office Administration, or a related discipline.
• Leverage industry knowledge – utilise previous experience within the mining, heavy equipment, construction, or related industries to support business operations.
• Utilise strong computer skills – confidently work with Microsoft Office applications, business systems, and databases to maintain accuracy and efficiency.
• Build trusted stakeholder relationships – engage professionally with customers and stakeholders while maintaining a high level of confidentiality, professionalism, and confidence.

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.

Enquiries: 1300 071 618

Contact: Taylor Collett - Talent Acquisition Partner