Business Centre Administrator

uWorkin; Mount Isa City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hastings Deering seeks an experienced Business Centre Administrator in Mount Isa, QLD, to provide high-quality administrative support and ensure smooth day-to-day operations of the business centre.

Key duties include front-of-house reception, customer service, Time and Attendance management, purchasing, travel coordination, and supporting Accounts. A minimum of two years in admin is required, with a Business Administration qualification and mining industry exposure preferred.

Qualifications

• Minimum two years in administrative or office support roles.
• Qualifications in Business Administration or related discipline.
• Industry knowledge in mining, heavy equipment, construction or related fields.

Responsibilities

• Provide front-of-house support and reception coverage as required.
• Deliver professional customer service to visitors and stakeholders.
• Manage Time and Attendance processes and records in company systems.
• Maintain workplace information, charts and notices for accuracy.
• Support Accounts with administrative and finance-related tasks.
• Coordinate travel bookings, branch meetings and events.
• Raise and process purchase orders per policy.
• Provide general admin support (copying, scanning, binding).
• Assist Parts and Service operations with administrative duties.
• Track progress, report outcomes and support performance objectives.

Skills

Administrative experience

Customer service

Microsoft Office

Education

Business Administration qualification

Tools

Microsoft AX

Job description

Job Description

We are currently seeking an experienced and motivated Business Centre Administrator to join our team in Mount Isa, QLD. In this position, you will provide high-quality administrative support to the branch and play a key role in ensuring the smooth day-to-day operation of the business centre., As a Business Centre Administrator at Hastings Deering, you will:

• Provide professional front-of-house support - answer and direct internal and external enquiries promptly, courteously, and professionally, including reception coverage as required.
• Deliver exceptional customer service - welcome and assist visitors while providing a positive experience for internal and external stakeholders.
• Manage workforce administration - coordinate Time and Attendance processes and maintain accurate records across business systems, including Microsoft AX.
• Maintain workplace information - update organisational charts, evacuation maps, noticeboards, and other business communications to ensure accuracy and compliance.
• Support financial administration - assist the Accounts function with administrative, reporting, and finance-related activities as required.
• Coordinate travel and events - arrange travel bookings and provide administrative support for branch meetings, training sessions, and events.
• Manage purchasing processes - raise and process purchase orders in accordance with company policies and procedures.
• Provide general administrative support - prepare documentation and perform tasks such as photocopying, scanning, laminating, and document binding.
• Support Parts and Service operations - undertake administrative duties for the Parts and Service departments as directed by the Operations Manager.
• Monitor performance and reporting - track task progress, report outcomes, and contribute to achieving quality, timeliness, and business performance objectives.

About the Candidate

A successful teammate will have experience in:

• Demonstrate administrative experience - bring a minimum of two years' experience in an administrative or office support role, with the ability to manage multiple tasks and priorities effectively.
• Apply relevant qualifications - hold qualifications in Business Administration, Office Administration, or a related discipline.
• Leverage industry knowledge - utilise previous experience within the mining, heavy equipment, construction, or related industries to support business operations.
• Utilise strong computer skills - confidently work with Microsoft Office applications, business systems, and databases to maintain accuracy and efficiency.
• Build trusted stakeholder relationships - engage professionally with customers and stakeholders while maintaining a high level of confidentiality, professionalism, and confidence.

Work Environment

This a permanent, Monday to Friday position that offers job stability, a supportive team environment and the opportunity to contribute to a successful and growing business.

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

When you join our team at Hastings Deering, you'll benefit from:

• Competitive Salary & Security - A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being, and financial security.
• Training & Career Development - Opportunities for training, mentorship, and career development specific to your role.
• Stable & Long-Term Career - Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
• Leadership Development - At Hastings Deering, we offer the opportunity to be mentored by experienced leaders and give you access to ongoing leadership and professional development training to help you advance in your career.
• Innovation & Improvement - We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
• Health & Wellbeing Support - Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
• Parental Leave - Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
• Insurance Benefits - Salary continuance insurance.
• Additional area allowance for residents - Receive a 24.5% area allowance on top of your hourly rate when residing in Mount Isa.