Business Banking Manager, Adelaide

National Australia Bank; Adelaide; Hybrid; AUD 110,000 - 170,000; Full time

Job summary

National Australia Bank in Adelaide seeks a Business Banking Manager to own a diverse portfolio, build strong client relationships and drive growth. You will lead a high-performing team of bankers, delivering sound advice, risk-aware lending proposals and a seamless experience for customers.

The role requires deep customer service experience, commercial judgment and the ability to navigate an evolving banking landscape in Australia and New Zealand.

Qualifications

• Business banking experience with client relationship focus.
• Strong communication and interpersonal abilities.
• Solid understanding of risk management and policy adherence.

Responsibilities

• Educate customers about growth options and risk considerations.
• Assess value and risk of new business opportunities.
• Identify referral opportunities to unlock cross-sell potential.
• Prepare and submit lending proposals with clear rationale.
• Ensure customers feel supported and valued and maintain daily compliance.

Skills

Business banking

Relationship management

Interpersonal skills

Risk management

Customer service

Financial acumen

Lending experience

Job description

• Take ownership of a diverse portfolio of proprietary Business Banking customers in Adelaide

• Utilise your passion for making an impact on our diverse and complex customers

• Join a team known for strong performance, collaboration and professional development

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Business Banking Manager, Adelaide, you will join a high-performing team of Business Bankers who are driving real impact for customers—focused, empowered, and committed to keeping things simple. If you're ready to make a meaningful difference and grow your career in a supportive, results-driven environment, this is your opportunity.

You’ll make an impact each day by:

• Educate customers about their business options, providing sound advice on growth opportunities and risk.
• Assess the economic value and risk potential of new business.
• Identify new referral opportunities.
• Prepare and submit customer lending proposals.
• Ensure our customers feel supported and valued.
• Manage day to day compliance requirements.

You’ll bring to this role:

• Business banking and relationship management experience.
• Excellent interpersonal and communication skills to build trust and rapport with clients and stakeholders with varying levels of financial circumstances.
• Strong risk management acumen and commitment to adhering to policies and procedures.
• Resilience and adaptability to an ever-evolving industry.
• A genuine passion for customer service and extensive customer facing experience.
• Strong financial acumen and commercial judgement.
• Experience in lending and sound ability to read and interpret all aspects of customer financials.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, and designed with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.