Business Applications Manager

Joval Group; Melbourne; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Wine allowance

Staff pricing

Hybrid work

Wellness days

Novated leasing

Learning programs

Health insurance discounts

Onsite parking

Job summary

Joval Group in Abbotsford, Melbourne, is seeking a Business Applications Manager to lead the team that runs our Microsoft-centric suite (D365 BC & CE, Power Platform, Power BI, Copilot, Azure). You will own the applications landscape across five entities and drive lifecycle, governance, and reliable operations.

Based in a modern Abbotsford office with work-from-home options, you will mentor three staff, liaise with vendors, and oversee CRM and Transport Management initiatives.

Qualifications

• Strong leadership and people management capabilities.
• Experience with Microsoft business applications and platforms.
• Background in application lifecycle or platform management.
• Ability to coach and develop a technology team.
• Experience managing vendors and implementation partners.
• Practical understanding of cloud platforms, governance and cybersecurity risk.

Responsibilities

• Review current application management and implement lifecycle, support, and governance processes.
• Transition major projects into steady‑state operations (D365 CE, Shipsy TMS).
• Own the business applications and platform landscape for multiple entities.
• Ensure systems are reliable, secure, and fit for purpose.
• Maintain a consistent Application & Platforms lifecycle management framework.
• Support CRM implementation to Transport Management System go-live.
• Coach and develop the team while balancing BAU, development and improvements.
• Collaborate with developers, vendors and partners to resolve incidents.
• Act as escalation point for complex applications and integration issues.

Skills

Leadership

People management

Microsoft ecosystem

Vendor management

Application lifecycle

Cloud governance

Cybersecurity risk

Incident investigation

Tools

D365 Business Central

D365 Customer Engagement

Power Platform

Power BI

Copilot

Azure Integration Services

Job description

ABOUT JOVAL GROUP

Joval Group is a group of independently run entities that include: Joval Wines, Joval Family Wines, BAM Wine Logistics and red+white cellar NZ. Joval Group has been involved in the wine industry for over 30 years at every level across grape growing, wine production, wholesale, warehousing & logistics, retailing and glassware. We are an Australian privately-owned group of companies deeply immersed in every aspect of wine.

THE ROLE & WHY JOIN US

Based in Abbotsford, you will report to our Chief Information Officer and lead a team of three. You will lead the effective management, performance and evolution of Joval’s business applications and platforms across five different entities. Your environment is Microsoft centric and includes Microsoft D365 Business Central, D365 Customer Engagement, Power Platform, Power BI, Copilot, Azure Integration Services and others.

What’s on offer:

• A newly created full-time permanent role in a family-owned Australian business


• Annual wine allowance of $350 and staff pricing on our products


• We give you freedom within a framework and lean into our value of go for it!


• Based in a beautiful office in Abbotsford with work from home options


• Access to novated leasing providers


• Opportunity to join a growing business and work across multiple entities


• Access to three wellness days per year, annual flu jabs and health insurance discounts


• Onsite car parking and end of trip facilities


• Well-equipped kitchen, including barista coffee, tea, fresh fruit & bread + more


• Frequent social events, morning teas, afternoon wine tastings and quizzes


• Ongoing support and development, leadership programs and online learnings


• Opportunity to study WSET and secure a formal wine qualification.

KEY RESPONSIBILITIES

Your early priorities as Business Applications Manager will have you reviewing how applications are currently managed and putting the right lifecycle, support and governance processes in place. You will help transition major projects into steady-state operations, including D365 Customer Engagement and Shipsy TMS.

• You will be given genuine ownership of the business applications and platform landscape. Other key responsibilities include:


• Ensuring our systems remain reliable, secure, supported and fit for purpose.


• Establishing and maintaining a consistent Application & Platforms lifecycle management framework


• Supporting significant projects across the business from CRM implementation to Transport Management System go live.


• Coaching and developing your team while balancing BAU, development and continuous improvement priorities


• Working hands-on with developers, vendors and partners to investigate incidents


• Acting as a senior escalation point for complex applications, integration and platform issues

THE IDEAL CANDIDATE

Our ideal candidate will have strong technical experience with the Microsoft ecosystem, bringing a depth of experience in supporting technical matters. You’ll be someone who can comfortably move between strategy, people leadership and hands‑on technical problem-solving. You will bring:

• Strong hands‑on experience managing Microsoft business applications and platforms


• Leadership skills, with experience leading, coaching & developing a technology team


• A solid background in application lifecycle or platform management


• Technical depth in investigating complex issues


• Experience managing vendors, implementation partners and other providers


• Ideally, experience in FMCG but this is not essential


• A practical understanding of cloud platforms, governance, cybersecurity risk and resilience.

Please note: The successful applicant must have a valid working visa, will be required to complete a National Police Check and provide references.