ICT Business Analyst

MITRA INNOVATION; Sydney; On-site; AUD 130,000 - 170,000; Full time

Job summary

MITRA INNOVATION in Sydney, Australia, seeks an experienced Business Analyst to lead requirements engineering, governance, and solution design within payments and financial services domains. You will engage with clients and cross-functional teams to translate business needs into actionable roadmaps, while ensuring traceability and alignment across all stakeholders.

Responsibilities include workshops, documentation, data mapping, and collaboration with global teams to deliver optimized, compliant

Qualifications

• Strong understanding of requirement engineering and documentation best practices.
• Understanding of reconciliation as a function including experience in GL functions in the banking domain across multiple systems.
• Prior experience in reconciliations transformation and automation in the financial services, financial crimes domains.
• Strong data analytics skills and ability to redefine optimized processes.
• Create reconciliation-related PoCs and data match rules.
• Experience with projects involving multiple source system integrations.
• Support QA by guiding and validating test cases to ensure alignment with business requirements.
• 7+ years of hands-on business analysis experience, preferably in payments, banking, or financial services.

Responsibilities

• Build and maintain strong relationships with stakeholders across business, product, and technology teams.
• Lead requirement gathering, discovery workshops, and solutioning discussions and related scrum ceremonies.
• Deeply understand business needs by engaging directly with clients, reviewing documentation, and conducting independent research.
• Analyze and translate business requirements into clear, actionable functional designs and roadmaps.
• Document and manage requirements using tools such as Confluence, Rally, and ServiceNow, ensuring traceability and alignment across teams.
• Work closely with development teams to provide ongoing clarification on requirements and contribute to solution design across multiple asset teams.
• Drive alignment between business objectives and delivered solutions, ensuring that each release meets intended outcomes.
• Collaborate with global and remote teams to address issues, resolve ambiguities, and support planning and delivery.
• Apply structured requirement management techniques, including userstory creation, data mapping, data modeling, root cause analysis, prototyping, and interface modeling.
• Act as a trusted advisor, simplifying complex business processes and requirements for both technical and non-technical stakeholders.

Skills

Req Eng

Documentation

Banking domain

Reconciliations

Automation

Data Analytics

POCs

Multi-system integrations

Test case guidance

Payments domain

Job description

Job Responsibilities

• Build and maintain strong relationships with stakeholders across business, product, and technology teams.
• Lead requirement gathering, discovery workshops, and solutioning discussions and related scrum ceremonies.
• Deeply understand business needs by engaging directly with clients, reviewing documentation, and conducting independent research.
• Analyze and translate business requirements into clear, actionable functional designs and roadmaps.
• Document and manage requirements using tools such as Confluence, Rally, and ServiceNow, ensuring traceability and alignment across teams.
• Work closely with development teams to provide ongoing clarification on requirements and contribute to solution design across multiple asset teams.
• Drive alignment between business objectives and delivered solutions, ensuring that each release meets intended outcomes.
• Collaborate with global and remote teams to address issues, resolve ambiguities, and support planning and delivery.
• Apply structured requirement management techniques, including userstory creation, data mapping, data modeling, root cause analysis, prototyping, and interface modeling.
• Act as a trusted advisor, simplifying complex business processes and requirements for both technical and non-technical stakeholders.

Required Skills & Experience

• Strong understanding of requirement engineering and documentation best practices, with the ability to confidently apply techniques such as story writing, prototyping, and governance processes.
• Understanding of reconciliation as a function including experience in GL functions in the banking domain across multiple systems
• Prior experience in reconciliations transformation and automation in the financial services, financial crimes domains.
• Strong data analytics skills and ability to redefine optimized processes.
• Create reconciliation-related PoCs, and create data match rules.
• Should have worked on projects where there are multiple source system integrations.
• Prepare the requirements and support the Quality Engineering teams by providing guidance and validating test cases to ensure alignment with business requirements.
• 7+ years of hands-on business analysis experience, preferably in payments, banking, or financial services.

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