Business Analyst - Perm

Talenza; Melbourne; Hybrid; AUD 117,000 - 143,000; Full time

Job summary

Talenza, Melbourne-based, is seeking an experienced Business Analyst to drive requirements from discovery through delivery, shaping as-is and to-be processes, and influencing stakeholders at all levels.

You will partner with Technology and business units to translate complex concepts into actionable requirements and user stories, maintain artefacts, and support continuous improvement in a hybrid work environment.

Qualifications

• 5+ years end-to-end Business Analysis experience.
• Strong stakeholder management, negotiation, and relationship-building skills.
• Advanced process mapping and BA documentation capability.
• Expertise in user story mapping and persona-based requirements gathering.
• Working knowledge of BPMN and BABOK tools/techniques.
• Exposure to AI tools used in BA practice.

Responsibilities

• Partner with stakeholders across Technology and business units to gather, validate, and prioritise business and technical requirements
• Translate complex concepts into clear, actionable requirements, user stories, and process documentation
• Facilitate workshops, interviews, walkthroughs to uncover needs, pain points, and opportunities
• Collaborate with architects, engineers, and project managers to align business objectives to technical solutions
• Maintain high-quality documentation, including version control across analysis artefacts
• Document current-state (as-is) and future-state (to-be) processes
• Drive continuous improvement by identifying process gaps and ensuring solutions address them
• Support delivery with any other duties as directed

Skills

End-to-end BA experience

Stakeholder management

Process mapping

User story mapping

Clear written/verbal communication

Ambiguity navigation

Strategic vs operational alignment

Prioritisation

Tools

BPMN

BABOK techniques

AI tools in BA

Job description

Join a leading consumer-focused organisation and play a pivotal role in delivering high-impact initiatives across a busy Technology and Business landscape. This is a permanent opportunity suited to an experienced Business Analyst who thrives in ambiguity, loves shaping "as-is / to-be" processes, and can confidently influence stakeholders at all levels.

Business Analyst (Permanent)

Salary: 130,000 pkg

Location: Melbourne / Hybrid

The Opportunity

You’ll partner closely with Technology and business stakeholders to define, clarify, and drive requirements from discovery through to delivery - ensuring solutions are practical, traceable, and aligned to real customer and operational outcomes.

Key Responsibilities

• Partner with stakeholders across Technology and business units to gather, validate, and prioritise business and technical requirements
• Translate complex concepts into clear, actionable requirements, user stories, and process documentation
• Facilitate workshops, interviews, walkthroughs to uncover needs, pain points, and opportunities
• Collaborate with architects, engineers, and project managers to align business objectives to technical solutions
• Maintain high-quality documentation, including version control across analysis artefacts
• Document current-state (as-is) and future-state (to-be) processes
• Drive continuous improvement by identifying process gaps and ensuring solutions address them
• Support delivery with any other duties as directed

What You’ll Bring

• 5+ years' end-to-end Business Analysis experience
• Strong stakeholder management, negotiation, and relationship-building skills
• Advanced process mapping and BA documentation capability
• Expertise in user story mapping and persona-based requirements gathering
• Working knowledge of BPMN and familiarity with BABOK tools/techniques
• Exposure to AI tools used in BA practice
• Domain experience in Telco and/or Energy (Power, Gas, Electricity)
• Clear written and verbal communication; able to operate at both strategic and operational levels
• Proven ability to manage competing priorities, navigate ambiguity, and support continuous improvement

*Please only apply if you have full working rights and are currently based in Melbourne, Australia.