Business Analyst - Data and Analytics

Department: SRS Data & Analytics; City of Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

Department of Communities and Justice NSW is seeking a Business Analyst - Data and Analytics to support high-quality reporting and analytics for the Courts, Tribunals and Service Delivery division. You will gather requirements, map data flows and contribute to reporting solutions to inform decisions and drive continuous improvement.

The role focuses on stakeholder collaboration, managing competing priorities and delivering clear, practical analyses in a hybrid work environment.

Qualifications

• Business Analysis: analyse systems, processes and reporting requirements.
• Stakeholder engagement: build relationships, gather requirements and influence outcomes.
• Adaptability: manage competing priorities and deliver quality work in a fast-paced environment.
• Strategic & technical communication: explain complex concepts clearly.

Responsibilities

• Lead business analysis to improve systems, processes and workflows across the organisation.
• Gather, analyse and document business requirements for reporting solutions.
• Partner with stakeholders to understand needs and inform decisions.
• Support project planning, change management, testing and training activities.
• Monitor outcomes and suggest continuous improvements for efficiency and service delivery.
• Translate technical information into clear documentation for non-technical audiences.

Skills

Business analysis

Stakeholder engagement

Adaptability

Strategic communication

Job description

$116,981 - $129,492 a year

Full time

Hybrid

24h ago , from Department of Communities and Justice NSW

• Clerk Grade 7/8, base salary ($116,981 - $129,492), plus employer’s contribution to superannuation and annual leave loading

Your role

As a Business Analyst - Data and Analytics, you will support the delivery of high-quality reporting and analytics services for the Courts, Tribunals and Service Delivery division by working with stakeholders to understand work processes, business needs and information requirements. You will gather and document reporting requirements, improve reporting processes and data flows, contributing to the development of reporting solutions that help inform decision-making, support performance monitoring, and drive continuous improvement.

What you’ll do

• Lead business analysis activities to identify opportunities for improving systems, processes, and workflows across the organisation.
• Gather, analyse, and document business requirements to support the delivery of effective reporting solutions.
• Partner with stakeholders to understand business needs, provide insights, and drive informed decision-making.
• Contribute to strategic initiatives by supporting project planning, change management, implementation, testing, and training activities.
• Monitor and evaluate business analysis outcomes, recommending continuous improvements to enhance efficiency and service delivery.
• Translate complex technical information into clear, practical documentation that can be easily understood by non-technical audiences.

What we’re looking for

• Business Analysis: Analyse systems, processes, and workflows to identify and document reporting requirements.
• Stakeholder Engagement: Build strong relationships, gather requirements, and influence outcomes through effective communication and negotiation.
• Adaptability & Delivery Focus: Manage competing priorities, work independently, and produce quality deliverables in a fast-paced environment.
• Strategic & Technical Communication: Apply industry best practices, embrace emerging technologies, and communicate complex concepts in clear, practical language.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close

Applications close Wednesday, 7 October 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Rebecca Gaylard, Manager Analytics Strategy & Engagement, via email: ***************@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Piña | Talent Acquisition Officer, via **********@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/