Business Support Officer

Nsw Department Of Communities And Justice; Sydney; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Career development

Flexible work

Competitive pay

Training opportunities

Health & wellbeing

Job summary

The NSW Department of Communities and Justice is seeking a Business Support Officer, Strategy, Innovation and Sustainability in Sydney. This ongoing role provides administrative and executive support to help the team operate effectively, coordinating across Infrastructure and Assets to deliver priorities.

Responsibilities include day-to-day admin, records management, travel coordination, and processing routine financial transactions, plus meeting coordination and action follow-up.

Responsibilities

• Provides day-to-day administrative and business support, including responding to enquiries, maintaining records and databases, coordinating travel and processing routine financial transactions.
• Coordinates meetings and stakeholder activities, prepares and organises meeting material, and follows up actions.
• Supports business improvement projects and looks for ways to improve systems, processes and workflows across the team.

Job description

Business Support Officer, Strategy, Innovation and Sustainability

Employment type: Ongoing

Salary: Clerk Grade 5/6, $102,936 pa - $113,579 pa, plus employer's contribution to superannuation and annual leave loading

Your role

The Business Support Officer, Strategy, Innovation and Sustainability provides administrative, executive and business support to help the team operate effectively. The role works across the team and with colleagues in Infrastructure and Assets to coordinate activities, maintain accurate information and support the delivery of team priorities.

What You'll Do

The role provides day-to-day administrative and business support, including responding to enquiries, maintaining records and databases, coordinating travel and processing routine financial transactions. It helps ensure information is accurate, accessible and managed in line with relevant processes.

The Business Support Officer also coordinates meetings and stakeholder activities, prepares and organises meeting material, and follows up actions. The role supports business improvement projects and looks for practical ways to improve systems, processes and workflows across the team.

What We're Looking For

We are looking for an organised, reliable and detail-oriented person who can manage competing priorities and provide accurate, timely support. You will be comfortable coordinating a range of tasks, using business systems and technology, and following through on actions.

You will communicate clearly, build positive working relationships and use sound judgement when responding to enquiries or escalating issues. Initiative, adaptability and a practical approach to continuous improvement will help you succeed in this role.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Monday, 21st September 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Joan Catacutan on 0455 794 799 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.