Business Analyst

Southern Cross Care NSW & ACT; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Southern Cross Care NSW & ACT – Epping NSW invites an experienced Business Analyst to support Finance, Procurement and ERP transformation initiatives, with a key focus on Procure-to-Pay and Financial ERP. The Business Analyst will lead the analysis, documentation, and optimisation of Finance, Procurement, and Accounts Payable processes to support successful delivery and adoption of new ways of working.

You will gather requirements, map current and future processes, and work with project teams

Qualifications

• Experience leading analysis for Procure-to-Pay and ERP transformations.
• Ability to map current and future processes and write requirements.
• Strong collaboration with Finance, Procurement and AP teams.

Responsibilities

• Facilitate workshops, interviews, and observation activities to understand operational needs
• Translate business needs into clear requirements, user stories, and functional specifications
• Maintain requirements traceability across the full delivery lifecycle
• Ensure alignment between business needs and delivered solutions
• Support the development of business cases and documentation as required
• Analyse current-state processes to identify opportunities to simplify, strengthen, and standardise
• Develop clear future-state process maps to support efficient and consistent ways of working
• Support the execution and implementation of continuous improvement initiatives
• Promote process standardisation and improved workflows across teams
• Contribute to a culture of ongoing improvement and operational excellence
• Analyse data to identify trends, risks, and improvement opportunities
• Contribute to data modelling activities and support data-informed decision-making
• Work closely with delivery teams to support solution design and functional outcomes
• Ensure solutions are practical, usable, and aligned to operational needs
• Support validation that solutions meet requirements and deliver intended outcomes
• Support project planning activities, including timelines, dependencies, and deliverables
• Contribute to project coordination to ensure smooth and effective delivery
• Participate in testing, UAT, and validation activities; support implementation and transition activities across teams
• Work closely with stakeholders and delivery teams to maintain clear communication and alignment

Skills

facilitate workshops

requirements gathering

user stories & specs

stakeholder engagement

Job description

Southern Cross Care NSW & ACT – Epping NSW

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Why join us at SCC?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Business Analyst – Finance

Location: Epping Head Office, NSW
Employment Type: Full Time, 12-Month Fixed Term Contract with possible extension.

About the Role:

We are seeking an experienced Business Analyst to support our Finance, Procurement and ERP transformation initiatives, with a key focus on Procure-to-Pay and Financial ERP.

The Business Analyst will lead the analysis, documentation, and optimisation of Finance, Procurement, and Accounts Payable processes to support the successful delivery of Procure to Pay and Financial ERP business transformation initiatives. The role will work closely with project team, Finance, Procurement, Account Payable teams, Southern Cross Care Support Office and operational teams across NSW and ACT. The role is responsible for requirements gathering and documentation, current and future business process mapping, Financial ERP solution delivery support, stakeholder engagement, and business change activities to ensure successful project outcomes and adoption of future-state ways of working.The role will also contribute to business case development, change impact assessments, process standardisation, work instruction and role-base procedures documentation and the successful adoption of new ways of working.

Business Analysis & Requirements

• Facilitate workshops, interviews, and observation activities to understand operational needs
• Translate business needs into clear, structured requirements, user stories, and functional specifications
• Maintain requirements traceability across the full delivery lifecycle
• Ensure alignment between business needs and delivered solutions
• Support the development of business cases and documentation as required

Continuous Improvement & Process Optimisation

• Analyse current-state processes to identify opportunities to simplify, strengthen, and standardise
• Develop clear future-state process maps to support efficient and consistent ways of working
• Support the execution and implementation of continuous improvement initiatives
• Promote process standardisation and improved workflows across teams
• Contribute to a culture of ongoing improvement and operational excellence

Data Analysis & Solution Development

• Analyse data to identify trends, risks, and improvement opportunities
• Contribute to data modelling activities and support data-informed decision-making
• Work closely with delivery teams to support solution design and functional outcomes
• Ensure solutions are practical, usable, and aligned to operational needs
• Support validation that solutions meet requirements and deliver intended outcomes

Project Planning & Delivery Support

• Support project planning activities, including timelines, dependencies, and deliverables
• Contribute to project coordination to ensure smooth and effective delivery
• Participate in testing, UAT, and validation activities
  Support implementation and transition activities across teams
• Work closely with stakeholders and delivery teams to maintain clear communication and alignment