Business Analyst

Whizdom; Sydney; Presencial; AUD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Whizdom is seeking a Network Security Business Analyst to support complex network transformation, migration and modernisation programs. You will gather and translate business and technical requirements for firewall migrations, microsegmentation and broader network transformation, working with network engineering, security, architecture, operations and business stakeholders.

The role focuses on producing BRDs/FRS, user stories and process maps, and coordinating workshops, elicitation sessions and

Formación

• Experience as a Business Analyst in network, telecoms or network security transformation environments.
• Experience gathering, analysing and documenting complex business, functional and technical requirements.
• Projects involving firewall migration, microsegmentation or network transformation.
• Strong understanding of enterprise networking concepts.
• Exposure to IP/MPLS, SD-WAN, Core Networks, OSS/BSS and monitoring environments.
• Experience developing BRDs, FRs, user stories, process flows, use cases and acceptance criteria.
• Ability to conduct current-state versus target-state gap analysis.
• Experience facilitating workshops and requirements sessions with technical and non-technical stakeholders.
• Experience using JIRA, Confluence and ServiceNow.

Responsabilidades

• Gather, analyse and document business, functional and technical requirements for telecom network transformation, migration and modernisation programs.
• Support network security initiatives including firewall migrations, microsegmentation and network transformation projects.
• Work closely with network engineering, operations, architecture and business stakeholders to translate business needs into actionable project requirements.
• Facilitate workshops, elicitation sessions, stakeholder interviews and process-mapping exercises across network and telecommunications environments.
• Develop and maintain BRDs, FRS, user stories, process flows, use cases and acceptance criteria.
• Perform gap analysis between current-state and target-state network environments, identifying opportunities for improvement.
• Support delivery across environments involving IP/MPLS, SD-WAN, Core Networks, OSS/BSS integrations, network monitoring platforms and service assurance solutions.
• Collaborate with Project Managers, Solution Architects, network and security engineers, vendors and testing teams to ensure requirements are clearly understood and delivered.
• Coordinate User Acceptance Testing (UAT), validate outcomes and obtain stakeholder sign-off.
• Track requirements, risks, dependencies and change requests throughout the project lifecycle.
• Utilise tools including JIRA, Confluence, ServiceNow and Microsoft Project to support requirements management and delivery.
• Prepare executive reports, project status updates, business cases and stakeholder communications for governance.
• Maintain traceability between business requirements, technical requirements, solution design, testing and final outcomes.

Conocimientos

Business analysis

Requirements gathering

Stakeholder management

UAT coordination

BRD/FRS documentation

Gap analysis

Workshop facilitation

Documentation

Herramientas

JIRA

Confluence

ServiceNow

Microsoft Project

Descripción del empleo

Our client is a leading technology and consulting organisation delivering complex digital transformation, telecommunications, network and security programs across large enterprise environments. They work with customers to modernise critical infrastructure, strengthen network security and deliver scalable, resilient technology solutions.

About the Role

The Network Security Business Analyst will play a key role in supporting complex network transformation, migration and modernisation programs.

The role will work closely with network engineering, security, architecture, operations, project delivery and business stakeholders to gather and translate business and technical requirements into clearly defined project outcomes.

The successful candidate will bring strong Business Analysis capability combined with practical experience across network security and transformation initiatives, particularly projects involving firewall migration, microsegmentation and broader network transformation.

Key Responsibilities

• Gather, analyse and document business, functional and technical requirements for telecom network transformation, migration and modernisation programs.
• Support network security initiatives including firewall migrations, microsegmentation and network transformation projects.
• Work closely with network engineering, operations, architecture and business stakeholders to translate business needs into actionable project requirements.
• Facilitate workshops, requirements elicitation sessions, stakeholder interviews and process-mapping exercises across network and telecommunications environments.
• Develop and maintain Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, process flows, use cases and acceptance criteria.
• Perform gap analysis between current-state and target-state network environments, identifying opportunities for process optimisation and operational efficiency.
• Support delivery across environments involving IP/MPLS networks, SD-WAN, Core Networks, OSS/BSS integrations, network monitoring platforms and service assurance solutions.
• Collaborate with Project Managers, Solution Architects, network and security engineers, vendors and testing teams to ensure requirements are clearly understood and successfully delivered.
• Coordinate User Acceptance Testing (UAT), validate business outcomes, support defect triage and obtain stakeholder sign-off.
• Track requirements, risks, dependencies and change requests throughout the project lifecycle.
• Utilise tools including JIRA, Confluence, ServiceNow and Microsoft Project to support requirements management and project delivery.
• Prepare executive reports, project status updates, business cases and stakeholder communications to support governance and informed decision-making.
• Maintain traceability between business requirements, technical requirements, solution design, testing and final project outcomes.

Required Skills & Experience

• Demonstrated experience as a Business Analyst within network, telecommunications or network security transformation environments.
• Strong experience gathering, analysing and documenting complex business, functional and technical requirements.
• Practical project experience involving firewall migration, microsegmentation, network transformation or network modernisation.
• Good understanding of enterprise networking and telecommunications concepts.
• Exposure to technologies and environments including IP/MPLS, SD-WAN, Core Networks, OSS/BSS, network monitoring and service assurance.
• Strong experience developing BRDs, FRS documentation, user stories, process flows, use cases and acceptance criteria.
• Demonstrated ability to conduct current-state versus target-state gap analysis.
• Experience facilitating workshops and requirements sessions with technical and non-technical stakeholders.
• Strong stakeholder management skills, with the ability to work effectively across engineering, architecture, operations, project delivery and business teams.
• Experience supporting UAT, defect management, requirements traceability and stakeholder sign-off.
• Experience using delivery and requirements management platforms such as JIRA, Confluence and ServiceNow.
• Strong written and verbal communication skills, including the ability to translate complex technical concepts into clear business requirements.
• Ability to operate effectively within complex, multi-stakeholder transformation programs.

Demonstrated Business Analysis experience across network security, network transformation or telecommunications programs, with hands‑on project exposure to areas such as firewall migration and/or microsegmentation.