Business Analyst

Methodist Ladies' College Melbourne; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

MLC in Melbourne is seeking a collaborative Business Analyst to support the Student Information System (SIS) Program. Working within the ITSS team, you will analyse college processes, document business requirements, support testing activities, and contribute to SIS enhancements.

This is an exciting opportunity to work on a significant technology transformation project that will impact students, staff and families across the College.

Qualifications

• Qualifications in Business Analysis, IT, Business or related discipline, or equivalent experience
• Experience documenting business requirements, process maps, user stories and acceptance criteria
• Experience in business analysis, process improvement, systems implementation or project delivery
• Experience with UAT, testing support and implementation activities
• Strong communication and stakeholder relationship skills
• Proficiency with Microsoft 365 applications
• Commitment to child safety and working with children checks

Responsibilities

• Gather, document and validate business requirements with stakeholders
• Facilitate workshops, interviews and process-mapping activities
• Document current and future-state processes and identify improvements
• Develop requirements, user stories, acceptance criteria and project documentation
• Support data review, validation and reconciliation activities
• Assist with User Acceptance Testing (UAT), including test prep, execution and defect tracking
• Work with users, project teams and vendors to clarify requirements and support solution design
• Prepare workflow guides, training materials and meeting notes
• Support implementation, change readiness and go-live activities
• Maintain project documentation and governance artefacts
• Gather stakeholder feedback and contribute to continuous improvement

Skills

Business analysis

Stakeholder engagement

Process mapping

Requirements gathering

UAT support

Data analysis

Microsoft 365

Education

Business/IT related degree or equivalent

Tools

Visio

Compass SIS

Job description

Contact information

• Contact Phone[phone]***
• Contact ***************@mlc.vic.edu.au

Description

Business Analyst (12-Month Contract)

Full Time | 12 Month Fixed-Term Contract

MLC is seeking a collaborative and detail-oriented Business Analyst to support the delivery of our Student Information System (SIS) Program. Working within the Information Technology Shared Services (ITSS) team, you will help analyse and improve College processes, document business requirements, support testing activities, and contribute to the successful implementation of SIS enhancements.

This is an exciting opportunity to work on a significant technology transformation project that will impact students, staff and families across the College.

Your duties will include, but are not limited to:

• Gathering, documenting and validating business requirements with stakeholders
• Facilitating workshops, interviews and process-mapping activities
• Documenting current and future-state business processes and identifying improvement opportunities
• Developing requirements, user stories, acceptance criteria and supporting project documentation
• Supporting data review, validation and reconciliation activities
• Assisting with User Acceptance Testing (UAT), including test preparation, execution and defect tracking
• Working with business users, project teams and vendors to clarify requirements and support solution design
• Preparing workflow guides, training materials, meeting notes and decision records
• Supporting implementation, change readiness and go-live activities
• Maintaining project documentation, issue logs and governance artefacts
• Gathering stakeholder feedback and contributing to continuous improvement initiatives
• Undertaking other duties as reasonably required to support the objectives of the department and the College

About MLC

MLC is a leading independent girls' day and boarding school in the inner east of Melbourne. Our unmatched breadth of learning and wellbeing experiences and environments inspires and supports MLC students to find and nurture their individual interests and talents and achieve their best.

Known for our commitment to excellence and innovation in education combined with the unmatched breadth of our curriculum, co-curricular activities, and College resources ensures our students discover their strengths and interests, nurture their talents, forge their own paths and achieve their best.

MLC students are empowered to be confident and resilient global citizens who possess the skills, knowledge and attitude to thrive throughout every stage of their schooling and in an ever-changing, globalised world.

About You

You will be an organised and analytical professional who enjoys working with people, improving processes and helping deliver successful business and technology outcomes.

You will bring:

• Qualifications in Business Analysis, Information Technology, Business or a related discipline, or equivalent experience
• Experience in business analysis, process improvement, systems implementation or project delivery
• Experience documenting business requirements, process maps, user stories and acceptance criteria
• Strong analytical, problem-solving and organisational skills
• Experience supporting testing, UAT or implementation activities
• Excellent written, verbal and interpersonal communication skills
• Ability to build strong working relationships with a broad range of stakeholders
• Experience working with data, spreadsheets and structured documentation
• Understanding of project delivery, change management and continuous improvement principles
• Proficiency in Microsoft 365 applications
• Current Working with Children's Check (WWCC) Employee registration, or the ability to obtain and maintain one
• Commitment to professional growth and reflective practice
• Alignment with MLC's values and policies
• Right to work in Australia
• Adherence to all College policies and demonstration of behaviours in accordance with the Victorian Child Safe Standards
• Experience working in education, schools, not-for-profit or service environments
• Experience with Student Information Systems such as Compass or similar platforms
• Familiarity with process improvement methodologies, service design or change impact analysis
• Experience with process-mapping tools such as Visio

Child Safety Commitment

MLC puts child safety at the forefront and is committed to providing a child safe environment. The safety, wellbeing and inclusion of all students is paramount and is the responsibility of all staff.

As a child safe organisation, MLC expects all employees to:

• Comply with the College's Child Safety and Wellbeing Policy, Child Safe Codes of Conduct and related procedures
• Maintain a valid Working with Children Check (Employee) and participate in relevant police and reference checking processes
• Understand and fulfil mandatory reporting responsibilities
• Create an environment where students feel safe, respected and empowered
• Support equity, inclusion and wellbeing for all children and young people
• Contribute to a culture of proactive risk identification and child safety awareness

MLC has zero tolerance for child abuse and is committed to acting in the best interests of children and young people at all times.

Successful applicants will be required to satisfy all child safety screening and background checking requirements relevant to employment in a school environment.

For further information regarding this opportunity, please refer to the Position Description.

For other enquiries, please contact ***********@mlc.vic.edu.au.

Please be aware that while we make every effort to adhere to the stated closing dates, we may need to close the application process earlier if a significant number of qualified candidates are identified before the official deadline.

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