Business Analyst - 12 month contract

EnergyAustralia; Melbourne; On-site; AUD 156,825 - 166,050; Full time

Benefits offered by this job

Hybrid working environment

Excellent company culture

State-of-the-art office location

Job summary

A leading energy provider in Melbourne is seeking a Business Analyst for a 12-month contract. This role involves gathering and documenting business requirements related to billing systems, improving billing accuracy, and engaging with various stakeholders. Ideal candidates will have relevant qualifications and expertise in the energy sector's billing processes.

Qualifications

• Experience with billing systems in the energy sector.
• Ability to gather and document business requirements.
• Strong communication skills for stakeholder presentations.

Responsibilities

• Document and validate business requirements for billing processes.
• Analyze current billing operations to identify improvements.
• Develop business requirements and process documentation.

Skills

Billing systems expertise

Stakeholder engagement

Agile methodologies

Regulatory compliance

Documentation skills

Education

Tertiary qualifications in Business or Information Systems

Relevant certifications (e.g., CBAP, PMI-PBA)

Job description

Join to apply for the Business Analyst - 12 month contract role at EnergyAustralia

Join to apply for the Business Analyst - 12 month contract role at EnergyAustralia

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The Opportunity - 12 Month Day Rate Contract:

We’re seeking an experienced Business Analyst with billing system and energy sector expertise to support a major transformation initiative. Over the next six months, you’ll partner with senior stakeholders across billing, customer, operations, finance, and IT to define requirements and shape solutions that improve billing accuracy, customer outcomes, and regulatory compliance.

Responsibilities include:

Work with stakeholders to gather, document, and validate business requirements relating to billing processes and systems

Analyse current-state billing operations, customer journeys, and regulatory obligations to identify pain points and opportunities for improvement

Support the definition of scope, benefits, costs, and business impacts for billing system enhancements and related projects

Develop clear documentation including business requirements, process maps, options analysis, and impact assessments

Facilitate workshops, interviews, and working groups with stakeholders across customer, finance, operations, IT, and regulatory teams

Assist in preparing presentations and supporting materials for executive and steering committee review

If the program progresses to delivery, this role has strong potential to extend into implementation

What we are looking for:

Tertiary qualifications in Business, Information Systems, or a related field; relevant certifications (e.g., CBAP, PMI-PBA) highly regarded

Proven experience as a Business Analyst on billing systems (preferably in energy or utilities)

Strong understanding of energy industry processes, customer billing, market settlements, and regulatory requirements

Demonstrated ability to translate complex business and system requirements into clear documentation for technical and non-technical stakeholders

Experience in agile and/or hybrid delivery environments, with strong facilitation and requirements management skills

Solid financial and commercial acumen, including the ability to support cost-benefit and ROI analysis

Excellent communication and stakeholder engagement skills, with confidence in presenting to senior leadership and governance forums

How to Apply:

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application.

Why Us:

At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. As an employee you can enjoy such benefits as:

• Hybrid working environment, that promotes flexibility
• Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work!
• State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station

We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTQ+ employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Utilities

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