Business Analyst

TasWater; Hobart; On-site; AUD 107,000 - 113,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Inclusive superannuation

Job summary

TasWater in Hobart, Tasmania, Australia, is seeking a collaborative Business Analyst to join our Digital and Technology team. Reporting to the Digital Delivery Manager, you will drive business analysis, requirements, and stakeholder engagement across strategic digital initiatives.

You will analyse processes, map requirements, prepare business cases, and support delivery, testing and transition to business-as-usual.

Qualifications

• Degree or equivalent in business, finance, economics or related field.
• Experience as a business analyst in technical or digital environments.
• Strong analytical, research and problem-solving skills.
• Ability to prioritise and deliver under tight timeframes.
• Excellent written and verbal communication; collaborative attitude.

Responsibilities

• Deliver business analysis, process mapping and project support across TasWater's digital program.
• Identify, document and validate functional and non-functional business requirements.
• Analyse business processes, identify solution gaps and develop future-state recommendations.
• Prepare business cases, project documentation, reports, roadmaps and risk assessments to support decision-making.
• Facilitate workshops and consult with business stakeholders, subject matter experts and technology vendors.
• Support project implementation activities, including testing, user acceptance activities and transition to business-as-usual operations.
• Identify opportunities for operational efficiencies and contribute to continuous improvement initiatives.
• Track and document benefits realisation to support successful project outcomes and ROI.

Skills

Business analysis

Stakeholder engagement

Analytical thinking

Digital transformation

Education

Degree in business or related discipline

Tools

Jira

Job description

Our Business

Working at TasWater is more than just employment, it’s a chance to contribute to social, environmental, and economic progress for Tasmania, now and into the future.

Our team of around 920 skilled employees plays a vital role in the state’s wellbeing, delivering high ‑ quality water and sewerage services to more than 460,000 customers every day.

We’re driven by a bold vision to unlock water’s full potential. Our future is centred on our customers and communities, our people and partners, and our shared responsibility to protect the environment and secure Tasmania’s water future.

Over the next four years, we’re proposing to invest $1.2 billion to support a growing state, improve water security, and take major steps towards our net zero emissions and zero waste goals.

Visit our website or YouTube channel to learn more.

The Role

We're seeking a collaborative and solutions-focused Business Analyst to join our Digital and Technology team. Reporting to the Digital Delivery Manager, you'll play a key role in delivering TasWater's digital program of work by providing business analysis, project support and stakeholder engagement across a range of strategic initiatives.

Working closely with business stakeholders, technical specialists and vendors, you'll help identify opportunities for improvement, define business requirements, support project delivery and ensure digital solutions achieve meaningful business outcomes. This is an exciting opportunity for someone who enjoys analysing complex problems, improving business processes and helping drive digital transformation.

In this role, you will:

• Deliver business analysis, process mapping and project support across TasWater's digital program
• Identify, document and validate functional and non-functional business requirements.
• Analyse business processes, identify solution gaps and develop future-state recommendations.
• Prepare business cases, project documentation, reports, roadmaps and risk assessments to support decision-making.
• Facilitate workshops and consult with business stakeholders, subject matter experts and technology vendors
• Support project implementation activities, including testing, user acceptance activities and transition to business-as-usual operations.
• Identify opportunities for operational efficiencies and contribute to continuous improvement initiatives
• Track and document benefits realisation to support successful project outcomes and return on investment.

For a full copy of the position description, please visit our website: www.taswater.com.au

What we're looking for

We're looking for someone who combines strong analytical capability with excellent stakeholder engagement skills and a passion for improving business outcomes through technology and digital innovation.

To thrive in this role, you’ll bring:

• A degree in business, finance, economics or a related discipline, or equivalent relevant experience.
• Demonstrated business analysis experience within a technical or digital environment.
• Knowledge of project and program delivery principles and experience supporting project outcomes.
• Strong analytical, research and problem-solving skills.
• The ability to prioritise competing demands and deliver results within tight timeframes.
• Excellent verbal, written and interpersonal communication skills.
• A collaborative approach and the ability to build trusted relationships across a wide range of stakeholders.
• Initiative, adaptability and a continuous improvement mindset.

Highly regarded:

• Experience with Agile methodologies, UML, BPMN or business process re‑engineering.
• Experience with Jira and/or Atlassian software.
• Familiarity with BABOK (Business Analysis Body of Knowledge).

Why TasWater

Across our multi‑disciplinary organisation, we’re committed to helping every team member grow their skills and shape a meaningful career. Joining TasWater means stepping into a workplace that offers clear development pathways, practical training opportunities, and access to experienced subject matter experts who support your growth.

We’re also focused on building a genuinely inclusive workforce, one that reflects the diversity of the Tasmanian community we serve. We value the many perspectives, backgrounds, and identities our people bring, knowing they enrich how we work and the impact we create.

We’re proud to be recognised by WORK180 as an employer of choice for women. You can explore our benefits and policies on the WORK180 website, including 18 weeks paid parental leave for all parents, available regardless of tenure and inclusive of full superannuation. Our dedicated Employee Experience team continues to evolve these offerings to support our people into the future.

The Details

This role will be based either in Hobart, Launceston, or Devonport and attracts a salary range of $106,708.64- $112,636.89 per annum (inclusive of superannuation).

If you want to learn more about this role, please contact Heather Lee - Digital Delivery Manager via email at [e-mail] or call 0429 324 117.

Application will close at 10am on Tuesday, 3rd November 2026.

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role. These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.