Business Analyst

Fraser Coast Regional Council; Hervey Bay; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

relocation assistance

5 days recreation leave

9-day fortnight

Flexible working including work from

Study assistance program

Novated leasing

24/7 Employee Assistance Program

Paid maternity and paternity leave

Paid emergency services leave

Uniform subsidy

Years of service rewards

Job summary

Fraser Coast Regional Council is seeking an experienced Business Analyst to drive improvement across our Water and Waste Services Directorate. You’ll partner with operational teams and leaders to optimise processes, enable data‑driven decisions and support organisational change while delivering tangible efficiency gains.

Join a coastal community with a strong focus on service excellence and a flexible, inclusive workplace.

Qualifications

• Demonstrated experience leading business transformation and continuous improvement initiatives.
• Strong analytical and problem-solving skills for data-driven decisions.
• Experience preparing reports, business cases, and presentations for management.

Responsibilities

• Lead business improvement initiatives through process mapping and value chain analysis.
• Facilitate workshops and stakeholder engagement to identify needs and opportunities.
• Analyse operational, financial, customer, and performance data to support decisions.
• Drive organisational change by building capability and supporting new ways of working.
• Evaluate and enhance business systems, digital solutions, and automation opportunities.
• Contribute to strategic projects, service reviews, and improvement programs.

Skills

Business analysis

Data analysis

Stakeholder engagement

Process improvement

Change management

Workshop facilitation

Education

Degree in Business / Commerce / Economics / Information Systems / Engineering / Project Management / Public Administration

Job description

• + $6,000 relocation assistance for suitable candidates
• + additional 5 days recreation leave

OR

• + $6,000 relocation assistance for suitable candidates
• + 9-day fortnight

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.

Located just 3 hours north of Brisbane, we're located in a growing coast community with access to affordable living, short commutes, no traffic, and beautiful beaches; an exceptional lifestyle without compromising on career opportunities.

What we are looking for:

We're seeking an experienced and motivatedBusiness Analyst to drive business improvement, process optimisation, data-informed decision-making, and organisational change across our Water and Waste Services Directorate.

This is a unique opportunity to work closely with operational teams and leaders to improve systems, streamline processes, unlock capacity for growth, and help shape the future delivery of essential community services.

What your day will look like:

• Lead business improvement initiatives through process mapping, value chain analysis, workflow reviews, and continuous improvement activities.
• Facilitate workshops and stakeholder engagement activities to identify business needs, challenges, and opportunities.
• Analyse operational, financial, customer, and performance data to support strategic and operational decision-making.
• Drive organisational change by building capability, engaging teams, and supporting implementation of improved ways of working.
• Evaluate and enhance business systems, digital solutions, information management practices, and automation opportunities.
• Contribute to strategic projects, service reviews, business cases, and improvement programs.

What you’ll need for success:

• Demonstrated experience leading business transformation and continuous improvement initiatives through process optimisation, digital enablement and benefits realisation to build capability for sustained efficiency, service enhancement, and cultural improvement.
• Strong analytical and problem-solving skills, including the ability to interpret operational, financial, customer, and performance data.
• Experience preparing reports, business cases, recommendations, and presentations for management and executive audiences.
• Demonstrated ability to manage and engage a diverse range of stakeholders, including operational staff, managers, executives, customers, consultants, contractors, and regulatory agencies.
• Demonstrated experience delivering large-scale projects, change initiatives, and/or business systems implementations or enhancements.

Licences:

• Valid class C or CA driver licence (learner, provisional or open) to drive a vehicle in Queensland.
• General Construction Induction (White Card).

What’s nice to have:

• Degree qualification in Business, Commerce, Economics, Information Systems, Engineering, Project Management, Public Administration, or a related discipline.
• Experience within local government, utilities, water or wastewater industry.

We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We aloscreate innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award.

What we Offer:

• Values based culture
• Flexible working arrangements including work from home
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid emergency services leave
• Uniform subsidy
• Years of service rewards

Fraser Coast Regional Council is an Equal Employment Opportunity employer.