Building Department Admin & Permits Coordinator

Select Aust Sydney; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Randstad in Australia is seeking a Technical Administrative Assistant within the Building Department (City Planning, Safety and Amenity) to provide end-to-end administrative and coordination support to the Building Permits and Inspections team.

You will serve as the operational backbone for building surveyors and enforcement officers, handling inquiries, statutory paperwork, and customer interactions, while maintaining filing systems and supporting digitisation of building services.

Responsibilities

• Provide end-to-end administrative and coordination support to the Building Permits and Inspections (BPI) team.
• Liaise with residents and complainants to support the Building Enforcement Officer.
• Maintain building complaints and investigations registers, draft formal correspondence.
• Coordinate the inspection calendar for site investigations.
• Act as frontline contact for telephone and front-counter inquiries from residents, builders and external agencies.
• Monitor and triage the daily team inbox and direct inquiries to technical officers.
• Process statutory building applications and maintain filing systems (electronic and physical).
• Compile data for monthly statistical reports on investigation actions and assist digitisation of building services.
• Follow established procedures for day-to-day tasks; escalate non-routine matters to Municipal Building Surveyor and technical officers.

Job description

Randstad in Australia is seeking a Technical Administrative Assistant within the Building Department (City Planning, Safety and Amenity) to provide end-to-end administrative and coordination support to the Building Permits and Inspections team.

You will serve as the operational backbone for building surveyors and enforcement officers, handling inquiries, statutory paperwork, and customer interactions, while maintaining filing systems and supporting digitisation of building services.