Building Compliance and Essential Services Administrative Officer

St George Community Housing; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

35-hour work week

NFP salary packaging up to $15,900

Meals/entertainment allowance $2,500

Novated leasing

Health and wellbeing benefits

Hybrid work arrangements

Paid Parental Leave

Job summary

St George Community Housing is seeking a Building Compliance and Essential Services Administrative Officer to support building compliance, fire safety, and essential services programs in Sydney CBD. You will coordinate inspections, contractor activity, and compliance records under the guidance of the Compliance and Fire Safety Manager.

Join a leading not-for-profit housing provider dedicated to inclusive communities.

Qualifications

• Proven experience providing administrative support in a fast-paced environment.
• Strong customer service and stakeholder engagement capabilities.
• High level of accuracy, organisation and time management.
• Proficiency in Microsoft Office applications and record-keeping systems.

Responsibilities

• Provide administrative support to building compliance, fire safety and essential services programs.
• Coordinate contractor work orders, bookings, service reports and invoice processing.
• Liaise with customers regarding property access, inspections and maintenance activities.
• Maintain accurate records, compliance documentation and system updates.
• Prepare reports, correspondence and data to support compliance monitoring.
• Build positive relationships with contractors and customers to achieve service outcomes.

Skills

Administrative support

Customer service

Stakeholder engagement

Organisational skills

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Building Compliance and Essential Services Administrative Officer

St George Community Housing – Sydney CBD NSW

At SGCH, we believe everyone belongs.This is why our purpose,‘to create belonging’drives our commitment tobuild a team wherediversity, inclusion andconnectionare at theheartof what we do.

As a leadingnot-for-profitcommunity housing provider supporting over 12,000 customers across 7,000 homes in NSW and VIC, wecontinue toinvestin our people, our homes, and our communities. Guided by ourvalues–We Care, We Create, We Connect –we’vebuilt an inclusiveworkplaceby caring for one another,creatingand sharingnew ideas, and connecting authenticallyevery day,whereeveryonehas the opportunity togrow and thrive.

We are committed tofostering an inclusive environment andbuilding a team that reflects the diversity of the communities weconnect with. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences.If this role excites you butyou’renot sure you tick every box, we still encourage you to apply.Your passion and potential matter.

Join us in creating sustainable, connected communities whereeveryone feelsa sense of belonging andareempowered to thrive.

Whatweoffer

• Competitivepackage–35-hour work weekwith competitive and above Award pay

NFP salary packaging–Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings

High-growth environment–Realopportunities to grow your careerwithafocus oninternal promotions,inhouse learning and developmentandstudyassistancesupport

Health and wellbeingbenefits-Corporate discounts with Flarefor everyday savings, Reward and Recognition program,access to a free 24/7Employee Assistance Program(EAP)for you and your family

Paid Parental Leave–12 weeks paid parental leaveand3 daysbonusannualleave

Agile and innovative work practices–Hybrid work arrangements including work from home options, and modern,well-locatedoffices close to public transport

About the roleand about you

As the Building Compliance and Essential Services Administrative Officer, you will provide administrative, customer and contractor support to ensure the efficient delivery of building compliance, fire safety and essential services programs. Reporting to the Compliance and Fire Safety Manager, you will work closely with contractors, customers, landlords, strata managers and internal stakeholders to coordinate inspections, maintenance activities, records and compliance documentation.

To succeed in this role, you will havestrong administrative and organisational skills, excellent customer service and stakeholder engagement capabilities, and a high level of accuracy and attention to detail. You will be proactive, adaptable and able to manage competing priorities while supporting effective service delivery in a fast-paced environment.

This is apermanentrole, requires travel to all SGCH office locations and portfolios asrequired.

Duties

• Provide administrative support to buildng compliance, fire safety and essential services programs.
• Coordinate contractor work orders, bookings, service reports and invoice processing.
• Liaise with customers regarding property access, inspections and maintenance activities.
• Maintian accurate records, compliance documentation and system updates.
• Prepare reports, correspondence and data to support compliance monitoring and service delivery.
• Build positive relationships with contractors, customers and key stakholders to achieve service outcomes.

• Proven experience providing high-quality administrative support in a fast-paced, high-volume environment, with the ability to manage competing priorities effectively.
• Strong customer service and interpersonal skills, with the ability to build positive relationships with people from diverse backgrounds and cultures.
• Excellent organisational and time management skills, with a high level of accuracy, attention to detail and accountability, including proficiency in Microsoft Office applications, customer management, asset management or other business systems to maintain accurate records and support service delivery.
• Self-motivated and proactive, with a continuous learning mindset and the ability to work independently while contributing to team success.