Brisbane Retail Store Team Supervisor — Chocolate & Café Experience

Ghirardelli Chocolate Company; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Birthday day off

Free hot drinks

Staff discount (50%)

Job summary

Lindt Brisbane is seeking an energetic Retail Store Team Supervisor to lead our Lindt Shop by delivering a memorable chocolate experience and mentoring the store team. You will help manage daily operations and ensure exceptional hospitality.

You will build relationships with customers, oversee beverage service, and promote our range with passion while upholding Lindt standards and the brand spirit.

Qualifications

• Experience in fast-paced cafe or retail environment.
• Ability to create memorable customer experiences with passion.
• Leadership and team coordination within a retail setting.

Responsibilities

• Create meaningful relationships with customers by providing a unique Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion and knowledge.
• Serve as Lindt ambassador delivering exceptional customer service.

Skills

Customer service

Barista experience

Retail leadership

Communication skills

Job description

Lindt Brisbane is seeking an energetic Retail Store Team Supervisor to lead our Lindt Shop by delivering a memorable chocolate experience and mentoring the store team. You will help manage daily operations and ensure exceptional hospitality.

You will build relationships with customers, oversee beverage service, and promote our range with passion while upholding Lindt standards and the brand spirit.