Brigade Admin Support Officer

State of Victoria; City of Wodonga; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work options

Paid parental leave

Generous leave provisions

Emergency Memberlink discounts

Job summary

The Country Fire Authority (CFA) seeks a Brigade Administrative Support Officer in District 24, Wodonga. This full-time fixed-term role provides high-level customer service and admin support to brigades, volunteers and the community, aligned with CFA's strategic goals and with after-hours flexibility.

You will handle records, data entry, privacy, support recruitment and brigade activities, and assist with incident management readiness.

Qualifications

• Experience and understanding of working within a volunteer environment.
• Demonstrate knowledge and experience in modern administrative and information management.
• Excellent written and verbal communication skills.
• Be prepared to participate in Incident Management support roles appropriate to experience and qualifications.
• Flexibility to after-hours work and some travel from Wodonga (vehicle provided).

Responsibilities

• Provide day-to-day administrative support to Brigade Management Teams.
• Handle private and sensitive information in line with privacy requirements.
• Support recruitment, retention, and general operations for brigades under the EBA.
• Coordinate asset purchases, grants, fleet management and logistics for brigades.
• Assist with brigade meetings, events and training, including after hours.
• Help brigades access fire safety publications and participate in Community Safety events.

Skills

Communication skills

Independent work

Volunteer environment

Administrative experience

Job description

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.About the RoleThis is a great full-time opportunity with the CFA. A challenging and varied fixed term role is available in District 24, Wodonga.The Brigade Administrative Support Officer provides high-level customer service and administrative support to the assigned Brigade, its volunteers, and the community, in line with CFA's strategic goals.Please note flexibility to after-hours work and some travel of up to two hours from Wodonga (vehicle provided) is a requirement of the position.Administration:Provide day-to-day administrative support to Brigade Management Teams to help them deliver services to volunteers across District 24Complete general administrative tasks such as preparing documents, maintaining records, and entering data using CFA systems.Stay up to date with CFA Standing Operating Procedures, EMV Joint Standing Operational Procedures, and relevant CFA policies, procedures, and regulations.Handle private and sensitive information in line with CFA and Victorian Government privacy and information management requirements.Volunteer Support:Provide administrative support to Brigade Management Teams and volunteer brigades, including recruitment, retention, and general operations in line with the EBA and position description.Support administration for brigade activities, including asset purchases and sales, fundraising, grants, and fleet management, acting as the liaison with CFA.Assist with the replacement of Personal Protective Clothing and Equipment and coordinate collection and delivery of operational supplies from District stores.Ensure brigades have correct templates, stay updated on CFA administrative requirements, and submit building maintenance requests with appropriate approvals.Support pre-season readiness activities and audits to ensure brigades are operationally prepared for the Fire Danger Period.Attend brigade meetings, events, and training sessions as required, including after hours.On occasion may participate in Incident Management support roles appropriate to experience and qualifications.Community Liaison:Help brigades access fire safety publications and information through Community Engagement Coordinators.Support brigades' participation in local Community Safety events.Assist brigades with setting up and managing social mediaAbout YouExperience and understanding of working within a volunteer environment.Demonstrate knowledge and experience in modern administrative and information management.Demonstrate excellent written and verbal communication skills.Demonstrate capacity to work with limited supervision and delivery within required time frames.Experience or qualifications relevant to meeting the requirements of this position are essential.Be prepared on occasion to participate in Incident Management support roles appropriate to experience and qualifications.Why choose CFAMeaningful Purpose: Your contribution truly makes a differenceWork-Life Balance: Paid parental leave, generous leave provisionsGrowth Opportunities: Learning and developmentFlexibility: Hybrid work options with flexible work arrangementsDiscounts: Emergency Memberlink discounts on various servicesWellbeing Focus: Healthy for Life programs, flu vaccinationsMember Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.Pre-employment ChecksOffers of employment will only be made to candidates who:Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.Applications close: 11:59pm 4th October 2026If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email oThe Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [e-mail]