Bridal Showroom Manager - Lead a 22-member Team

Retailworld Resourcing; Melbourne; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Salary of AUD 80,000–85,000 + super

Attractive incentive scheme (+ approx.

Tuesday to Saturday roster

Comprehensive training and onboarding

National Leadership team collaboration

Job summary

Retailworld Resourcing is seeking a Showroom Manager to lead a large bridal showroom in Chadstone, Melbourne, overseeing a 22‑strong team in a busy appointment-based setting.

You will coach, develop and drive conversion while delivering personalised bridal consultations and a memorable customer journey. The role requires strong leadership and a passion for exceptional service in bridal retail.

Qualifications

• Proven management experience leading a large team in a busy retail/service environment.
• High emotional intelligence and empathy when working with customers.
• Experience in consultative or appointment-based selling and building trust.

Responsibilities

• Lead, coach and develop a large team, creating a positive and accountable working environment.
• Drive showroom sales performance with a strong focus on conversion and customer experience.
• Coach your team to deliver personalised bridal consultations and build trust with brides and their parties.
• Develop a team that balances empathy, EI and commercial sales performance.
• Oversee daily showroom operations including rostering, stock management, deliveries and presentation standards.
• Work with senior leadership to identify opportunities for improvement and support wider initiatives.

Skills

Team leadership

Coaching

Performance mgmt

Emotional intelligence

Customer-focused selling

Sales coaching

Organisational skills

Hands-on leadership

Job description

Retailworld Resourcing is seeking a Showroom Manager to lead a large bridal showroom in Chadstone, Melbourne, overseeing a 22‑strong team in a busy appointment-based setting.

You will coach, develop and drive conversion while delivering personalised bridal consultations and a memorable customer journey. The role requires strong leadership and a passion for exceptional service in bridal retail.