Brands & Communication Manager

LagardèreAWPL; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Flexible Working

Dynamic Airport Environment

Job summary

LagardèreAWPL, the leading Travel Retail operator in the Pacific, seeks a Brand & Communications Lead based in Australia. You will shape CSR strategy, manage internal and external communications, and align with the Paris HQ while supporting 2,000+ store teams across ANZ.

The role includes leading CSR initiatives, stakeholder relations with airport partners, and owning our digital footprint, including the corporate site and LinkedIn. A 6-month contract with potential extension is offered.

Qualifications

• 5+ years of corporate communications, PR or strategic marketing experience.
• Experience in fast-paced environments; agency experience is a plus.
• Ability to advise senior leadership and manage complex relationships.
• Strong tone, brand consistency and visual presentation.

Responsibilities

• Drive CSR strategy and ensure sustainability aligns with brand voice.
• Manage airport and stakeholder communications and media releases.
• Own corporate website and LinkedIn presence.
• Lead internal updates and town halls for a dispersed workforce.
• Provide executive writing support for CEO/COO and board materials.

Skills

Corporate communications

PR

Strategic marketing

Stakeholder management

Writing & storytelling

Job description

Shaping the Future of Travel Retail - Through your words!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

As our Brand & Communications Lead, you will be the voice of our business. You will lead our communications strategy, overseeing internal and external communications—while driving our CSR efforts.

Based in our Australian head office, you will work closely with local leadership while maintaining alignment with our global HQ in Paris. You will actively participate in our global Communications and CSR networks (requiring some flexibility for cross-time-zone calls) and act as a bridge between our ANZ senior leadership team, support teams, airport partners, and 2,000+ store team members across Australia and New Zealand.

6-month contract; potential to extend.

What You’ll Do:

• CSR Strategy & Execution: Drive our Corporate Social Responsibility initiatives as part of the global PEPS program, ensuring our commitment to the planet and people is at the forefront of our story. Lead and elevate our Corporate Social Responsibility (CSR) strategy across the Pacific region, ensuring our commitment to sustainability, ethics, and community impacts our brand voice and aligns with global standards.


• Airport & Stakeholder Relations: Manage high-level communications with airport partners, including the preparation of media releases and industry announcements.


• Digital Presence: Take full ownership of the corporate website and LinkedIn presence, ensuring our digital footprint reflects our position as an industry innovator.


• Internal Narrative: Lead company-wide updates and townhalls to foster engagement across a diverse, dispersed workforce from the support office to the shop floor.


• Executive Support: Serve as a strategic writer and advisor to the CEO and COO, crafting executive-level presentations, keynote speeches, and board reports.

Qualifications & Experience:

• You are a mid-to-senior professional with 5+ years of experience in corporate communications, PR, or strategic marketing. You think "big picture" who understands how a well-timed media release or a sharp company update.


• Experience: Proven track record in a fast-paced environment highly regarded such as agency.


• Stakeholder Management: The confidence to advise senior leadership and manage complex relationships with external partners.


• Agility: The ability to pivot from writing a high-level corporate presentation to managing a viral media event (like a visiting possum in Hobart Store Airport!) without missing a beat.


• Detail-Oriented: A perfectionist’s eye for tone, brand consistency, and visual presentation.

Perks & Benefits:

• Staff Discounts– You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages


• Career Development– Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network


• Paid Parental Leave– We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements


• Employee Referral Program– Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus


• Wellbeing Leave & Employee Assistance Program– From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it


• Work in a Dynamic Airport Environment– Where no two days are the same!


• Flexible Working– Flexible start and finish times, with the opportunity to work from home, one day per week


• Staff Discounts– Get exclusive discounts on products in our stores + extra savings on water & hot beverages


• Career Development– We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network


• Paid Parental Leave– We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements


• Employee Referral Program– Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus


• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day


• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion:

AtLagardèreAWPL,we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.