Brand-New Hr Driver — Immediate Start + Ongoing Work

cope; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Organized Service

Job summary

Cope is seeking a Scheduling and Reservations Coordinator to manage client communications, calendar details, and reservation information from a fully remote setup. You will coordinate dates, times, and customer preferences, ensuring accurate booking records and timely updates.

The ideal candidate is organized, responsive, and comfortable handling travel-related scheduling tasks while communicating changes promptly and maintaining reliable calendar data.

Qualifications

• Experience in administrative support, customer service, or coordination is valued.
• Ability to learn calendar and reservation systems quickly.
• Detail-oriented and reliable with strong communication.
• Comfortable working in a fully remote environment.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Strong scheduling

Organizational skills

Attention to detail

Clear communication

Time management

Data entry accuracy

Computer basics

Learn calendar systems

Reliability

Scheduling experience (nice to have)

Tools

Calendar systems

Booking platforms

Remote collaboration tools

Job description

Job Description

We are seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

Key Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Qualifications

• Strong scheduling skills
• Excellent organizational abilities
• Careful attention to detail
• Clear customer communication
• Good time-management skills
• Accurate data entry
• Basic computer proficiency
• Ability to learn calendar and reservation systems
• Reliable and professional
• Scheduling experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate schedules and reservations remotely
• Flexible Scheduling: Manage your availability around existing responsibilities
• Training Available: Learn scheduling systems and procedures
• Ongoing Support: Access continued guidance and resources
• Professional Development: Strengthen calendar-management and coordination skills
• Organized Service: Help customers keep important details on track

What Youll Do:

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

What Were Looking For:

• Strong organizational and communication skills, written and verbal
• Experience in administrative support, customer service, or coordination preferred, not required
• Comfortable working independently in a fully remote environment
• Detail-oriented, dependable, and tech-comfortable
• Able to learn and navigate digital tools, booking platforms, and internal workflows
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software.
• Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
• Workspace: A dedicated, quiet, and professional home-office environment.
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.