Brand Experience Store Lead

Michael Kors; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Job summary

Capri Holdings Limited (Jimmy Choo) seeks a dynamic professional to lead business development and store operations on the Gold Coast. You will analyze the business, implement actions to hit targets, and partner with the Retail Manager to optimize sales and margins. You will drive CRM, client relationships and KPI-driven performance.

The role covers team management, client experience, and in-store training to maintain premium brand standards and operational excellence.

Responsibilities

• Analyze the business and implement action plans to reach qualitative and quantitative targets.
• Partner with the Retail Manager to maximize sales and margin goals.
• Be responsible for store sales and KPIs performance.
• Prepare periodic reporting on competitors, product, and opportunities.
• Analyze sell-through and communicate market trends to division heads.

Job description

Capri Holdings Limited (Jimmy Choo) seeks a dynamic professional to lead business development and store operations on the Gold Coast. You will analyze the business, implement actions to hit targets, and partner with the Retail Manager to optimize sales and margins. You will drive CRM, client relationships and KPI-driven performance.

The role covers team management, client experience, and in-store training to maintain premium brand standards and operational excellence.