Brand Education & Training Lead (Part-Time, Global Travel)

Le Creuset; Sydney; Hybrid; AUD 60,000 - 120,000; Part time

Job summary

Le Creuset Australia & New Zealand seeks an Education & Training Manager to design, deliver and continually enhance learning programs for Retail teams, Head Office and partners. You will lead brand education, selling skills and cooking demonstrations, while building the education framework from the ground up.

You will travel regularly internationally and domestically, with a part-time component of 3 days per week.

Qualifications

• Experience creating learning and development programs in retail.
• Proven ability to design and implement training frameworks.
• Experience with both classroom and hands-on training.
• Understanding of adult learning principles.
• Degree or certification in training, L&D, HR, or related field.

Responsibilities

• Develop ANZ L&D strategy and training paths for Retail, Head Office and partners.
• Create and maintain training materials, including guides, eLearning, videos, and certifications.
• Deliver product knowledge training across all categories and brand positioning.
• Lead product launch education and seasonal campaigns.
• Deliver sales and customer experience training on selling skills and clienteling.
• Coach managers on onboarding, performance and leadership.
• Coordinate Head Office induction programs and company culture training.
• Manage training administration, records, ROI reporting and evaluation.

Skills

Retail training

Learning and development

Education program design

LMS experience

Project management

Stakeholder engagement

Communication

Education

Bachelor's in Education/Training

Certificate IV in Training & Assessment

HR/Management qualification

Tools

Cegid POS

Power BI

IWS Workforce Mgmt

ADP

ServiceNow

Microsoft Office

LMS tools

Job description

Le Creuset Australia & New Zealand seeks an Education & Training Manager to design, deliver and continually enhance learning programs for Retail teams, Head Office and partners. You will lead brand education, selling skills and cooking demonstrations, while building the education framework from the ground up.

You will travel regularly internationally and domestically, with a part-time component of 3 days per week.