Brand Ambassador & Store Sales Associate

Swatch Group; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Swatch Group is seeking an exceptional Sales Associate for our Pitt Street Store to bring energy, passion and excitement to life every minute. You will create memorable customer experiences, drive sales performance and represent the brand with enthusiasm.

You will champion a customer-first culture, engage customers, stay informed on new products and promotions, support the team to hit targets, maintain merchandising standards, manage stock, and assist with warranty inquiries to ensure a seamless

Qualifications

• Customer-centric mindset with a passion for creating memorable experiences.
• Excellent communication skills to engage customers.
• Proactive, enthusiastic and team-focused approach.
• Strong relationship-building abilities and a natural flair for customer engagement.
• Willingness to learn, grow and contribute to a high-performing team.

Responsibilities

• Champion a customer-first culture and deliver an unforgettable experience.
• Utilise customer engagement skills with a focus on building loyalty and in-store experience.
• Keep up to date with our new products and promotions and participate in regular training.
• Support the team in achieving and exceeding sales targets and KPI's.
• Ensure the store always looks its best, including product displays and merchandising standards.
• Assist with daily and monthly stocktake and stock management.
• Follow up with customers regarding warranty and general queries.

Skills

Customer focus

Communication

Team spirit

Relationship building

Willingness to learn

Job description

Swatch Group is seeking an exceptional Sales Associate for our Pitt Street Store to bring energy, passion and excitement to life every minute. You will create memorable customer experiences, drive sales performance and represent the brand with enthusiasm.

You will champion a customer-first culture, engage customers, stay informed on new products and promotions, support the team to hit targets, maintain merchandising standards, manage stock, and assist with warranty inquiries to ensure a seamless