Branch Technologies Manager

Reece Group; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Reece Group in Melbourne is hiring a Branch Technologies Manager to lead the team responsible for technology that powers branches, offices and distribution centres. You will balance day-to-day reliability with future-focused change, guiding senior technicians and coordinating with Reecetech and vendors to deliver robust branch IT.

The role focuses on end-user devices, identity, SaaS platforms, on-site networking, telephony, and the broader hardware estate, with a clear roadmap for automation and

Qualifications

• Proven experience leading IT operations teams across multi-site environments.
• Strong endpoint management and identity concepts.
• Experience with cloud-native transformations and IaC is preferred.

Responsibilities

• Lead a team across systems administration, networking and end-user computing.
• Own service quality and operational performance for branch technology.
• Drive transition toward cloud-native, automation-first and IaC approaches.
• Lead technology delivery for new branches and relocations.
• Shape device and site technology roadmap, including automation initiatives.
• Manage vendor relationships, reviews and budgets.

Skills

Team leadership

Technical leadership

Stakeholder management

Communication

Tools

Microsoft 365

Intune

Jamf

Job description

At Reece, we’re a team of people who roll up our sleeves, back each other and get things done for our customers. Behind our branch network is Reecetech — the technology and digital team creating the tools, platforms and systems that help our people work smarter and support our customers every day.

We’re looking for a Branch Technologies Manager to lead the team responsible for the technology that powers our branches, offices and distribution centres. This role owns operational excellence across end-user devices, workforce identity, SaaS platforms, on-site networking, telephony, mobile devices and the broader hardware estate — while also shaping the future roadmap for how technology can make our sites more efficient.

This is a hands-on leadership role for someone who can balance reliable day-to-day operations with future-focused change. You’ll lead a team of senior technical specialists, uplift their engineering capability, partner across Reecetech and the broader business, and work closely with key vendors to deliver technology that works brilliantly for branch teams.

What you’ll do

• Lead a team across systems administration, networking and end-user computing.
• Own service quality and operational performance for branch technology across a large, distributed environment.
• Drive the team’s transition toward cloud-native, automation-first and infrastructure-as-code ways of working.
• Lead technology delivery for new branches, refurbishments, relocations, offices and distribution centres.
• Shape the device and site technology roadmap, including emerging hardware, peripherals, automation and branch efficiency initiatives.
• Manage operational vendor relationships, service reviews, reporting, budgets and continuous improvement.

What you’ll bring

• Experience leading technical teams in IT operations, ideally across multi-site, branch, retail, trade, logistics or distributed environments.
• Strong understanding of endpoint management, identity, Microsoft 365, Intune, Jamf or equivalent tools.
• Practical experience with networking, telephony, device lifecycle management and vendor performance.
• Exposure to infrastructure-as-code, Git workflows, DevOps practices or a strong appetite to lead a team through that transition.
• Clear communication, commercial thinking and the ability to turn technical detail into practical business outcomes.

Why Reece?

You’ll be part of a business with a long history, a strong branch network and a genuine focus on backing its people. At Reecetech, you’ll work with a team that is curious, practical and focused on creating technology that makes a real difference for customers and teams across Reece.