Branch Supervisor

Polyaire Airconditioning Products; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Full training

Great work life balance

Growth opportunities

Supportive environment

Free uniform allocation

Employee Assistance Program

Service Awards Program

Employee Referral Program

Flare Novated Leasing

Workplace Banking & Financial Wellbing

Free annual flu vaccinations

Job summary

Polyaire Airconditioning Products is seeking a hands-on Branch Supervisor for our Lonsdale, SA branch. You will lead a small team, manage stock and workflows, and drive customer service standards to ensure safe, productive operations.

You will oversee inventory, dispatch, and branch planning, while identifying growth opportunities and maintaining strong stakeholder relations. A competitive salary, training, and a supportive environment are offered.

Qualifications

• 2+ years’ experience in a warehouse supervisory/leadership/management environment.
• Technical or tertiary qualifications preferred, along with work experience in the air-conditioning industry.
• Safety focused mindset and knowledge of WH&S practices.

Responsibilities

• Lead a small Counter Sales & Warehouse team, ensuring training and efficiency.
• Provide expert customer service and maintain safety standards.
• Organise receipt, storage and dispatch of goods with accurate inventory control.
• Identify new client and sales opportunities and support branch planning.
• Prepare branch reports and communicate product updates to customers.

Skills

Warehouse supervisor

Leadership

Air conditioning industry

Safety focus

WH&S knowledge

Communication

Stakeholder engagement

Negotiation

Strategic thinking

Education

Technical/tertiary qualifications

Design experience (advantageous)

Job description

About Us
Polyaire is a wholesale distributor of air conditioning products, established in 1973, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.

About the role

Weare seeking a hands-on leader with a passion for operations and team development. As the Branch Supervisor you will be at the heart of our branch success, leading a small team to oversee the day to day running of our Lonsdale branch. You will manage stock and workflow, drive customer service standards and staff performance, and ensure a safe and productive working environment.

This is a broad role spanning inventory, customer service, team management and sales growth, with accountability for the branch operating efficiently and profitably.

What does my day to day look like?

• Leadership of a small supportive Counter Sales & Warehouse team, ensuring they are properly trained, motivated and working efficiently
• Provide expert professional customer service to our customers
• Familiarity with workplace health and safety regulations and best practices
• Organise the receipt, storage, and dispatch of goods to maintain accurate inventory management
• Supervise storage, packing, and dispatch processes for customer orders
• Identify and secure new client and business/sales opportunities
• Oversee the planning and layout of the branch
• Develop branch employees to ensure adherence to all company policies and procedures
• Provide support for counter sales activities when required
• Prepare reports on branch operations as directed
• Inform customers of new products and price changes and maintain communication to meet their stock control and reordering needs
• Monitor competitor activity and provide relevant information to management
• Utilise technical knowledge for commercial purposes, including preparing estimates and tenders in line with sales and pricing policies
• Provide technical information and advice regarding the nature and performance of Polyaire products

What you will bring to the role:

• 2+ years’ experience in a warehousesupervisory/leadership/management environment
• Technical or tertiary qualifications preferred, along with work experience in the air-conditioning industry. Design experience is advantageous.
• Safety focus mindset – values workplace safety and puts it first
• Knowledge of WH&S and inventory control best practices
• Strong communication and stakeholder engagement skills
• Excellent interpersonal skills and leadership qualities are required, contributing to the operations network
• Strong negotiation, leadership, and stakeholder management skills.
• Excellent communication and collaboration skills.
• Strategic thinking and problem-solving abilities.

Why join the Polyaire Team?

• A competitive salary on offer
• Full training in all aspects of the business operations
• Great work life balance - no weekend work or late nights!
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• Free uniform allocation - proudly wear the Polyaire uniform (Polyware)
• Access to our Employee Assistance Program
• Service Awards Program
• Employee Referral Program - get rewarded with a cash incentive for referring great people!
• Access to Flare - Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailers
• Access to our Workplace Banking and Financial Wellbeing Program
• Free annual flu vaccinations

Please note you must be an Australian citizen or permanent resident at the time of submitting your application.

Household Goods & Appliances Manufacturing 101-1,000 employees

Here at Polyaire, we began our journey in 1973 in South Australia with a vision to redefine comfort.

Today, as a wholesale distributor of HVAC systems, we lead the Australian market in smart home automation and HVAC systems - delivering innovation and excellence to both trade and end users, with AirTouch at our core and over 25 branches nationwide.

Guided by The Polyaire Way - WE'RE ALL IN, WORK SMART, GETTING IT DONE, COOL SERVICE/WARM SMILE - we’ve built a diverse, inclusive culture where we support one another and grow together. Sustainable comfort and true connections are at the heart of everything we do, as we deliver thousands of reliable solutions with genuine care.

Here at Polyaire, we began our journey in 1973 in South Australia with a vision to redefine comfort.

Today, as a wholesale distributor of HVAC systems, we lead the Australian market in smart home automation and HVAC systems - delivering innovation and excellence to both trade and end users, with AirTouch at our core and over 25 branches nationwide.

Guided by The Polyaire Way - WE'RE ALL IN, WORK SMART, GETTING IT DONE, COOL SERVICE/WARM SMILE - we’ve built a diverse, inclusive culture where we support one another and grow together. Sustainable comfort and true connections are at the heart of everything we do, as we deliver thousands of reliable solutions with genuine care.