Account Manager

Polyaire Head Office, SA; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Car allowance

Training & career development

National brand with local team culture

Smart home solutions exposure

Uniform allocation

Employee Assistance Program

Service Awards Program

Employee Referral Program

Novated leasing via Flare

Workplace Banking & Wellbeing

Job summary

Polyaire Head Office, SA in Adelaide, Australia is seeking an Account Manager to build strong relationships with HVAC contractors, electricians and trade customers across South Australia. You will drive new business on the road, manage a pipeline, and work with the Regional Sales Manager to hit targets and grow Polyaire’s presence in SA.

The role emphasizes customer engagement, events, product launches, and close collaboration with the sales team to deliver tailored quotes and support.

Qualifications

• Proven B2B sales in HVAC/construction/electrical sectors valued.
• Strong negotiation and closing skills required.
• Self-starter who wins new customers with confidence.
• Excellent interpersonal and communication abilities.

Responsibilities

• Promote and sell HVAC products, expand customer base.
• Find and win new customers and build a strong pipeline.
• Follow up sales leads to convert opportunities.
• Grow accounts and nurture client relationships for ongoing growth.
• Collaborate with wider sales team on existing accounts.

Skills

B2B sales

Negotiation

New business

Interpersonal skills

Technical product knowledge

Team player

Account management

Time management

Presentation skills

Training & coaching

Willing to travel

Job description

About Us
Polyaire is a wholesale distributor of air conditioning products, established in 1973, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.

About The Role

We’re looking for a driven Account Managerto join our high-performing Adelaide team – someone who knows how to build strong customer relationships and close deals with confidence.

This role is all about winning new business. As the Account Manager, you’ll be the face of Polyaire across South Australia, out on the road finding and winning new HVAC contractors, electricians and trade customers, opening doors that haven’t been opened before, and driving revenue and profit growth across the region.

It’s not all spent in the car or behind a desk. A big part of the job is customer engagement – hosting new and prospective customers at the AFL, cricket and V8 Supercars, running our customer golf day, and getting involved in product launches and trade events. You’ll work closely with the Regional Sales Manager (SA/WA) to develop and deliver sales plans, hit agreed targets, and grow Polyaire’s presence throughout SA and other areas as required.

Previous experience in electrical wholesale will be highly regarded.

What You’ll Do

• Promote and sell Polyaire’s wide range of HVAC products, including air conditioning units, ducting and components, AirTouch smart controllers, and the AirTouch Home & Secure range.
• Find and win new customers (your main focus). Proactively identify, target and approach HVAC contractors, electricians and trade businesses that don’t yet buy from Polyaire, build a strong pipeline of prospects, and convert them into active, growing accounts.
• Monitor and follow up on sales leads: Track potential sales opportunities and follow up with leads to convert them into sales, ensuring all leads are contacted in a timely manner.
• Grow new accounts once won: Build strong relationships with the customers you bring on board so they keep growing with Polyaire.
• Work with the wider sales team on existing accounts where needed.
• Monitor competitor and market activities by gathering and analysing relevant information and providing regular reports to management to inform strategic decisions.
• Keep clients informed about new products, promotions, and sales initiatives through various communication channels to encourage increased engagement and sales.
• Deliver exceptional customer service by promptly addressing client enquiries, resolving issues effectively, and ensuring that client expectations are consistently met or exceeded.
• Support the sales team by preparing customised quotes and pricing for clients, ensuring accuracy and competitiveness to meet the specific needs of each customer.
• Represent Polyaire at trade shows, industry events and customer meetings, and bring our products to life with demonstrations and on-site training for customers.

Skills & Experience

• A proven track record in B2B sales (HVAC, construction, electrical or related industries highly regarded).
• Strong negotiation and closing skills.
• A natural new-business winner: confident, self-starting and driven to find and win new customers.
• Strong interpersonal skills.
• Ability to understand technical products and explain their value.
• Demonstrated ability to work effectively in a team environment, building positive relationships with colleagues, clients and key stakeholders across Polyaire.
• Experience delivering client-focused solutions to meet customer needs.
• Proven ability to manage multiple accounts at a time, whilst maintaining attention to detail.
• Excellent listening, negotiation, and presentation abilities, to influence decision making.
• Strong personal accountability for managing your time and working efficiently.
• Proven ability to train, motivate, and support the wider team to achieve exceptional results.
• A people person who enjoys hosting customers and getting involved in events, including the occasional evening or weekend.
• Current driver’s licence and willingness to travel locally.

What We Offer

• Car allowance and tools of the trade
• Ongoing training and career development
• A national brand with a local team culture
• The opportunity to work with cutting-edge smart home solutions
• Opportunities for professional growth and development
• Free uniform allocation — proudly wear the Polyaire uniform (Polyware)
• Access to our Employee Assistance Program
• Service Awards Program
• Employee Referral Program — get rewarded with a cash incentive for referring great people!
• Access to Flare — Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailers
• Access to our Workplace Banking and Financial Wellbeing Program
• Free annual flu vaccinations

Please note you must be an Australian citizen or permanent resident at the time of submitting your application.