Branch/Regional Manager - North Queensland

Clark Equipment Sales Pty Ltd; Cairns Regional; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Senior leadership package

Company vehicle or allowance

Laptop and mobile phone

Tools to perform role

Training and development

Job summary

Clark Equipment Sales Pty Ltd in Cairns is seeking a Branch/Regional Manager to lead the Cairns and oversee the Townsville operation. This hands-on leadership role focuses on commercial performance, service excellence and regional growth.

Based in Cairns with P&L responsibility for North Queensland, you will drive revenue across equipment, parts and service while guiding the branch teams and maintaining key customer relationships.

Qualifications

• Proven experience managing a branch, region, department or service-based operation with commercial accountability.
• Experience in equipment, construction machinery or related industries is highly regarded.
• Strong understanding of workshop and field service operations and labour recovery.
• Commercially focused with ability to read branch financials and implement improvements.
• Confident people leader who can mentor supervisors and build an accountable culture.
• Willingness to travel between Cairns, Townsville and customer locations as required.

Responsibilities

• Lead the daily operation of the Cairns branch across service, parts, administration and workshop.
• Provide mentoring and support to the Townsville branch supervisor.
• Take delegated P&L responsibility for North Queensland, tracking revenue, gross profit and costs.
• Drive revenue growth in equipment, parts and service while improving margins.
• Set KPIs, monitor performance and report on branch progress.
• Maintain relationships with key customers, service agents, suppliers and partners.

Skills

Branch management

P&L oversight

Leadership coaching

Branch performance

Job description

Branch/Regional Manager - North Queensland

Clark Equipment Sales Pty Ltd is seeking an experienced Branch/Regional Manager – North Queensland to lead the daily operation of our Cairns branch and provide regional oversight, mentoring and operational support to our Townsville branch. This is a hands‑on leadership role suited to a commercially focused manager with experience across equipment sales, parts, service, workshop operations and customer support.

Based in Cairns and reporting to the State Manager, the successful candidate will have delegated P&L responsibility for the North Queensland region, with a clear focus on improving branch performance, strengthening team capability, increasing equipment, parts and service revenue, and lifting profitability across both sites.

Key Responsibilities:

• Lead the daily operation of the Cairns branch, including service, parts, administration, workshop, field service and local sales support.
• Provide operational oversight, mentoring and practical support to the Townsville branch supervisor.
• Take delegated P&L responsibility for North Queensland branch performance, including revenue, gross profit, operating costs and branch productivity.
• Drive revenue growth across equipment sales, parts sales and service labour, while improving margin performance and customer retention.
• Review branch processes and implement improvements in workshop efficiency, field service scheduling, parts availability, stock control, warranty recovery and customer follow‑up.
• Set, monitor and report on branch KPIs, including sales activity, service recovery, technician productivity, parts margin, debtor control, customer satisfaction and safety performance.
• Develop and support branch teams through clear communication, coaching, accountability and regular performance feedback.
• Maintain relationships with key customers, service agents, subcontractors and suppliers across the North Queensland region.
• Work closely with the State Manager to prepare budgets, review monthly branch performance and deliver agreed improvement plans.

Requirements:

• Proven experience managing a branch, region, department or service-based operation with commercial accountability.
• Experience in equipment, construction machinery, agricultural machinery, material handling, industrial, hire, transport, service or related industries will be highly regarded.
• Strong understanding of workshop and field service operations, including labour recovery, scheduling, productivity and customer service standards.
• Commercially focused with the ability to read branch financials, identify performance gaps and implement practical improvements.
• Confident people leader with the ability to mentor supervisors, support developing staff and build a positive, accountable branch culture.
• Strong customer relationship skills and the ability to support sales growth across equipment, parts and service.
• Willingness to travel between Cairns, Townsville and customer locations as required.

Remuneration and Benefits:

• Attractive senior leadership package, depending on experience.
• Fully maintained company vehicle or vehicle allowance.
• Laptop, mobile phone and tools required to perform the role.
• Product, systems and internal process training.
• Opportunity to lead and develop an important North Queensland region for an established Australian‑owned equipment business.

This is an excellent opportunity for a practical, commercially minded leader to take ownership of branch performance and help shape the future of Clark Equipment’s North Queensland operations.

Established in 1948, Clark Equipment is a national manufacturer, importer and distributor of equipment, supporting customers across Australia and New Zealand.

With approximately 450 employees and operations across 20 metropolitan and regional locations, we have an extensive branch and dealer network.

We represent a diverse portfolio of trusted brands across the construction, agricultural and materials handling industries, including Bobcat, Develon, McCormick, Landini, Daken, Grasshopper, Clark Forklifts, Omega and Terberg.

Established in 1948, Clark Equipment is a national manufacturer, importer and distributor of equipment, supporting customers across Australia and New Zealand.

With approximately 450 employees and operations across 20 metropolitan and regional locations, we have an extensive branch and dealer network.

We represent a diverse portfolio of trusted brands across the construction, agricultural and materials handling industries, including Bobcat, Develon, McCormick, Landini, Daken, Grasshopper, Clark Forklifts, Omega and Terberg.