Branch Manager: Retail Trade Leader

Plumbers Co-Op; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Lawrence & Hanson in Sydney is seeking a Branch Manager to lead a busy branch, focusing on service, safety, profitability and team success. You will apply your Lawrence & Hanson experience, product knowledge and customer relationships to grow local opportunities.

You will develop and implement a branch business plan to drive sales, margin and sustainable growth while managing inventory, service standards, safety, compliance and P&L accountability.

Qualifications

• Experience leading a branch or team in a trade distribution environment.
• Commercially focused with ability to drive sales, margins and growth.
• Strong customer relationship and supplier partner management.

Responsibilities

• Develop and implement a branch business plan to drive sales, margin and sustainable growth
• Manage branch operations, including inventory, service standards, safety, compliance and P&L accountability
• Grow the customer base through proactive trade sales, account management and excellent counter service
• Lead, coach and motivate branch staff to create a strong, supportive and performance-focused culture
• Partner with suppliers to ensure customers have access to the right products, advice and solutions

Skills

Leadership

Branch management

Trade sales

People leadership

Job description

About the role

This is an exciting opportunity for someone already within Lawrence & Hanson who is ready to take the next step in their career. If you know our customers, understand how our branches operate and are passionate about delivering great service, this role gives you the chance to lead a team, grow the business and make a real impact in your local market.

• Lead and support a busy branch with a focus on service, safety, profitability and team success
• Apply your L&H experience, product knowledge and customer relationships to grow local opportunities
• Build on the strong relationships you already have with customers, suppliers and team members
• Coach, develop and motivate your team while continuing to grow your own leadership capability

What you would do in this role

• Develop and implement a branch business plan to drive sales, margin and sustainable growth
• Manage branch operations, including inventory, service standards, safety, compliance and P&L accountability
• Grow the customer base through proactive trade sales, account management and excellent counter service
• Lead, coach and motivate branch staff to create a strong, supportive and performance-focused culture
• Partner with suppliers to ensure customers have access to the right products, advice and solutions

How can I tell if this is for me?

• You understand trade customers and know how to build trust through service, reliability and product knowledge
• You are commercially focused, self-driven and confident managing sales, operations and branch performance
• You are a natural people leader who enjoys coaching, developing and bringing out the best in a team

How to apply?

Please speak with your current manager before applying for this role. We know it might seem daunting, but give the video cover letter a go and tell us why you're interested in our Branch Manager role.

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