Branch Manager: Lead Member Experience & Lending

Police Bank Ltd.; Newcastle City Council; Hybrid; AUD 110.000 - 135.000; Vollzeit

Benefits dieser Stelle

Flexible & hybrid work

Generous parental leave

Wellbeing programs

EAP support

Study leave & professional membership

Zusammenfassung

Police Bank seeks a Bank Manager to lead a branch, driving service excellence, sales results and regulatory compliance. The role emphasizes team leadership, business development and end-to-end loan management from application to settlement.

Applicants with senior home lending or relationship management experience are welcome to return to or progress into branch leadership, with flexible hybrid work options and supportive wellbeing programs.

Qualifikationen

• Proven experience in branch management or senior lending within retail banking.
• Strong leadership with a track record of building high-performing teams.
• Solid understanding of banking operations, lending processes and compliance.
• Excellent communication, problem solving and stakeholder engagement.

Aufgaben

• Lead and oversee all branch operations to deliver high-quality financial services.
• Achieve sales and profitability targets while ensuring regulatory compliance.
• Manage end-to-end member experience from loan application to settlement.
• Develop and implement training, performance feedback and cross-skilling.
• Grow new business through regular offsite visits and relationship management.

Kenntnisse

Leadership

Relationship management

Customer service

Banking operations

Lending processes

Compliance

Communication

Tools

CRM systems

MS Office

Jobbeschreibung

Police Bank seeks a Bank Manager to lead a branch, driving service excellence, sales results and regulatory compliance. The role emphasizes team leadership, business development and end-to-end loan management from application to settlement.

Applicants with senior home lending or relationship management experience are welcome to return to or progress into branch leadership, with flexible hybrid work options and supportive wellbeing programs.