Branch Manager - Lead Growth & Service Excellence

The Seat Shop QLD Pty Ltd; Toowoomba Regional; On-site; AUD 95,000 - 125,000; Full time

Job summary

The Seat Shop Pty Ltd is seeking an experienced Branch Manager to lead the Toowoomba QLD branch. This full-time role focuses on translating company strategy into operational excellence, overseeing teams, inventory, and customer service to ensure profitable outcomes.

You will drive sales, manage budgets, maintain safety standards, and build strong client relationships while working with head office to align on growth initiatives in the local market.

Qualifications

• Proven branch management or similar leadership experience.
• Experience in manufacturing, transport, logistics or retail ops.
• Ability to manage multiple priorities and staff.
• Valid driver's licence and willingness to travel locally.

Responsibilities

• Oversee branch operations, inventory, stock control and logistics.
• Drive sales targets and KPI achievement.
• Lead customer service standards reflecting company values.
• Manage finances, budgets and cost controls.
• Ensure compliance with health and safety regulations.
• Develop strategies to attract and retain customers.
• Coordinate with head office for communication.
• Monitor market trends for growth opportunities.

Skills

Leadership

Team management

Inventory management

Customer service

Strategic thinking

Communication

Sales targeting

Job description

The Seat Shop Pty Ltd is seeking an experienced Branch Manager to lead the Toowoomba QLD branch. This full-time role focuses on translating company strategy into operational excellence, overseeing teams, inventory, and customer service to ensure profitable outcomes.

You will drive sales, manage budgets, maintain safety standards, and build strong client relationships while working with head office to align on growth initiatives in the local market.