Assistant Branch Manager: Retail Leadership & Growth

FormDirect; Caboolture; On-site; AUD 70,000 - 100,000; Full time

Job summary

FormDirect in Caboolture, Australia, is seeking an Assistant Branch Manager to support the Branch Manager in driving profitability and day-to-day operations of the branch. You will oversee branch logistics, production, maintenance, OH&S compliance, and customer engagement across retail, trade, and wholesale channels.

You will mentor staff to achieve growth targets within budget and lead weekly management communications, ensuring effective execution of strategic plans and continuous improvement.

Qualifications

• Experience managing a retail store.
• Proven store management success.
• Strong leadership and business orientation.
• People and customer management skills.
• Excellent organisational and communication skills.
• Ability to lead and mentor staff.
• Ability to propose innovative ideas to increase market share.

Responsibilities

• Assist the Branch Manager to implement strategic plans and actions related to business improvement.
• Predict and prepare for problems and crises.
• Understand external expectations and influences on the organisation.
• Evaluate issues and link them to business drivers.
• Implement and meet objectives, timeframes and targets.
• Identify steps and develop plans to achieve goals.
• Allocate resources and staff to meet identified goals.
• Deliver high quality results on time and within budget.
• Oversee warehouse/logistics and related operations.
• Foster team development through coaching and feedback.
• Monitor workloads and adapt objectives as needed.
• Maintain cost control and quality standards.

Skills

Retail management

Leadership

People management

Organisational skills

Communication

Mentoring staff

Market growth

Strategic planning

Job description

FormDirect in Caboolture, Australia, is seeking an Assistant Branch Manager to support the Branch Manager in driving profitability and day-to-day operations of the branch. You will oversee branch logistics, production, maintenance, OH&S compliance, and customer engagement across retail, trade, and wholesale channels.

You will mentor staff to achieve growth targets within budget and lead weekly management communications, ensuring effective execution of strategic plans and continuous improvement.