Branch Manager – Irrigation & Landscaping Services

Circularity; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Circularity in Brisbane is seeking a Branch Manager for irrigation and landscaping services. You will lead daily operations, grow sales across retail and trade, and mentor a small team of staff.

The role requires hands-on leadership, deep technical knowledge of irrigation systems, and commitment to customer service excellence. You will shape strategy, manage inventory, and build long-term relationships with public and trade customers.

Qualifications

• 10+ years in irrigation, landscaping, hardware or plumbing.
• Experience managing a branch or retail operation.
• Proven success in retail and trade sales environments.
• Experience leading a small team.
• Strong technical knowledge of irrigation systems.

Responsibilities

• Oversee daily branch operations to ensure smooth, profitable trading.
• Drive sales across retail, trade and B2B channels.
• Develop and implement sales strategies to grow revenue and customer base.
• Lead sales activities, giving expert advice and closing sales.
• Manage and grow trade accounts and relationships.
• Deliver outstanding customer service to public and trade customers.
• Provide expert technical advice on irrigation and landscaping products.
• Lead, motivate and manage a small retail team.
• Manage inventory levels and maintain records of sales and accounts.

Skills

Branch management

Retail sales

B2B sales

Team leadership

Customer service

Irrigation knowledge

Job description

Branch Manager – Irrigation & Landscaping Services

The Branch Manager is responsible for the overall performance and day-to-day management of the retail operation within the irrigation and garden services business. This role leads sales growth, ensures exceptional customer service, manages staff and inventory, and contributes to the strategic development of the business. The position requires a hands-on leader with strong technical knowledge, proven sales capability, and the ability to manage both retail (direct-to-public) and trade (B2B) customer relationships.

Key responsibilities

• Oversee daily branch operations to ensure smooth, efficient, and profitable trading.
• Drive sales performance across retail, trade, and business-to-business customer channels.
• Develop and implement effective sales strategies to grow revenue and expand the customer base.
• Actively participate in sales activities, providing expert advice and closing sales where required.
• Manage and grow trade accounts, maintaining strong long-term business relationships.
• Deliver outstanding customer service to both public and trade customers.
• Provide expert technical advice on irrigation systems, landscaping solutions, hardware, and plumbing products.
• Lead, motivate, and manage a small retail team to achieve high performance and engagement.
• Manage inventory levels to ensure product availability while minimising stock loss and excess.
• Maintain accurate records of sales transactions, customer accounts, and trade relationships.

About you

• Minimum 10 years' experience in irrigation, landscaping, hardware, plumbing, or a closely related industry.
• Previous experience managing a branch or retail operation.
• Proven success in retail sales and business-to-business / trade sales environments.
• Demonstrated experience managing or leading a small team.
• Excellent problem-solving skills, particularly in technical or customer-facing situations.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience working with trade accounts and repeat business clients.
• Trade background or formal training in irrigation, plumbing, or landscaping is highly regarded.
• Strong technical knowledge of irrigation systems and related products.
• Customer-focused with a strong commitment to service excellence.
• Attractive salary package commensurate with experience.
• Opportunity to shape and influence the direction of a growing business.
• Supportive and close-knit team environment.
• Ongoing professional development and career progression opportunities.

About us

We are an irrigation and landscaping services business operating in South East Queensland. We serve both retail (direct-to-public) and trade (B2B) customers with irrigation systems, landscaping solutions, hardware and plumbing products.