Branch Manager, Canberra

Private Advertiser; Canberra; On-site; AUD 100,000 - 150,000; Full time

Job summary

Private Advertiser in Canberra is seeking an experienced Branch Manager to lead our Canberra operation, warehouse, transport, administration and customer service functions while driving branch performance, profitability and team engagement. This is a leadership role for someone who enjoys being close to the operation, building strong customer relationships and leading from the front.

You will have the autonomy to shape branch success, supported by an experienced team and the backing of a

Qualifications

• Proven leadership experience within operational environments.
• Strong commercial acumen with experience managing budgets, costs and business performance.
• A visible leadership style and a genuine passion for developing and supporting teams.
• Strong organisational, problem-solving and decision-making skills.
• The ability to balance customer service, operational excellence and commercial outcomes.
• A resilient, solutions-focused approach and the ability to perform in a fast-paced environment.
• Knowledge of WHS, COR and HACCP requirements.
• Forklift or heavy vehicle licences (training and licensing provided).

Responsibilities

• Lead the day-to-day operations of the branch across warehouse, transport and administration functions.
• Deliver branch operations, EBIT and profitability targets.
• Drive customer growth, retention and service excellence.
• Manage branch costs, inventory levels and operational performance.
• Lead, coach and develop a high-performing team culture.
• Build strong relationships with customers, suppliers and internal stakeholders.
• Maintain high standards across WHS, HACCP, food safety and compliance.
• Identify opportunities to improve efficiency, productivity and branch performance.

Skills

Leadership experience

Commercial acumen

People development

Organizational skills

Problem-solving

Customer service orientation

Decision-making

WHS & HACCP knowledge

Job description

We're seeking an experienced Branch Manager to lead our Canberra operation, warehouse, transport, administration and customer service functions while driving branch performance, profitability and team engagement. This is a leadership role for someone who enjoys being close to the operation, building strong customer relationships and leading from the front. You'll have the autonomy to shape branch success, supported by an experienced team and the backing of a national business.

Key responsibilities

• Lead the day-to-day operations of the branch across warehouse, transport and administration functions.
• Deliver branch operations, EBIT and profitability targets.
• Drive customer growth, retention and service excellence.
• Manage branch costs, inventory levels and operational performance.
• Lead, coach and develop a high-performing team culture.
• Build strong relationships with customers, suppliers and internal stakeholders.
• Maintain high standards across WHS, HACCP, food safety and compliance.
• Identify opportunities to improve efficiency, productivity and branch performance.

About you

• Proven leadership experience within operational environments.
• Strong commercial acumen with experience managing budgets, costs and business performance.
• A visible leadership style and a genuine passion for developing and supporting teams.
• Strong organisational, problem-solving and decision-making skills.
• The ability to balance customer service, operational excellence and commercial outcomes.
• A resilient, solutions-focused approach and the ability to perform in a fast-paced environment.
• Knowledge of WHS, COR and HACCP requirements.
• Forklift or heavy vehicle licences (training and licensing provided).

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working with Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Only shortlisted candidates will be contacted. All applications will be treated confidentially.