Branch Manager

Normist Pty Ltd; Cairns Regional; On-site; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Company vehicle

Phone

Bonus scheme

Job summary

Normist Pty Ltd is seeking an experienced Branch Manager to lead one of our busy branches in Cairns. You will manage a team of about 11 staff, drive sales growth, ensure outstanding customer service and maintain safe, efficient operations.

We offer a competitive salary starting at around 120,000 AUD plus a performance-based bonus and a company vehicle. This is a hands-on leadership role in a stable, growing Australian business with strong career development opportunities.

Qualifications

• Previous experience in a Branch Manager or senior leadership role.
• Experience within the fastener, industrial, hardware or other sales & distribution industries.
• Strong leadership and people management skills.
• Proven track record of driving sales growth and branch profitability.
• Excellent customer relationship and communication skills.
• Strong commercial and problem-solving abilities.
• Experience managing warehouse operations and inventory.
• A proactive, hands-on approach with the ability to lead by example.

Responsibilities

• Lead, coach and develop a team of approximately 11 employees.
• Drive branch sales, profitability and customer satisfaction.
• Support and manage internal and external sales representatives to achieve growth targets.
• Build and maintain strong relationships with key customers and suppliers.
• Oversee all branch operations, including sales, warehouse, inventory and customer service.
• Monitor branch financial performance, margins, expenses and operational efficiency.
• Ensure compliance with company policies and Work Health & Safety requirements.
• Foster a positive, high-performance culture focused on teamwork and accountability.

Skills

Leadership

People management

Sales growth

Customer relationships

Communication

Commercial acumen

Problem solving

Warehouse operations

Inventory management

Job description

For the first time in 36 years we are looking for an experienced and hands-on Branch Manager to lead one of our busy branches. Managing a team of approximately 11 staff, including internal and external sales representatives and warehouse personnel, you’ll be responsible for driving sales growth, delivering outstanding customer service, and ensuring the branch operates safely, efficiently and profitably.

This is an excellent opportunity for a motivated leader who enjoys building strong customer relationships, developing people, and taking ownership of branch performance.

About the Role

As Branch Manager, you will:

• Lead, coach and develop a team of approximately 11 employees.
• Drive branch sales, profitability and customer satisfaction.
• Support and manage internal and external sales representatives to achieve growth targets.
• Build and maintain strong relationships with key customers and suppliers.
• Oversee all branch operations, including sales, warehouse, inventory and customer service.
• Monitor branch financial performance, margins, expenses and operational efficiency
• Ensure compliance with company policies and Work Health & Safety requirements.
• Foster a positive, high-performance culture focused on teamwork and accountability.

About You

To be successful in this role, you’ll have:

• Previous experience in a Branch Manager or senior leadership role.
• Experience within the fastener, industrial, hardware or other sales & distribution industries.
• Strong leadership and people management skills.
• A proven track record of driving sales growth and branch profitability.
• Excellent customer relationship and communication skills.
• Strong commercial and problem-solving abilities.
• Experience managing warehouse operations and inventory.
• A proactive, hands-on approach with the ability to lead by example.

What We Offer

• Competitive salary package 120,000 +, package over 150,000 Company Vehicle, phone and generous bonus scheme.
• Opportunity to lead an established, high-performing branch.
• Supportive leadership team with genuine career development opportunities.
• Stable, growing Australian business.
• A positive team culture where your contribution is recognised and valued.

If you’re an experienced leader looking for your next challenge and want to make a real impact in a fast-paced, customer-focused business, we’d love to hear from you.