Branch Manager

Neumann Steel; Scenic Rim Regional; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Free parking onsite

Ongoing training and career growth

Free lunch on Fridays

Wellbeing support programs

Job summary

Neumann Steel in Yarrabilba, QLD, is seeking an experienced Branch Manager to lead daily sales and operations of the service centre. You will provide strong team leadership, ensure safe operations, and deliver high-quality customer service while optimising processes.

You will manage stock, budgets and P&L variances, coordinate transport and logistics, and drive staff performance with regular meetings and coaching.

Qualifications

• Proven experience leading a team to deliver high levels of customer service.
• Experience managing a high volume of stock.
• Demonstrated experience in stock management.
• High level of verbal and written communication skills.
• High level of proficiency in managing departmental budgets, revenue forecasting and financial reporting.
• Strong leadership acumen with HR best practises.
• Current Drivers Licence.
• Pronto MRP experience highly regarded.

Responsibilities

• Managing the day-to-day sales and operations of the service centre.
• Establish and maintain strong relationships with customers and supplier.
• Oversee production and logistics planning to optimise efficiency and reduce costs.
• Ensure security, maintenance, safe operation, and professional image of all branch assets.
• Facilitate human resource management to maintain staff rosters, time management, leave requests and coaching.
• Manage all workplace incidents and health concerns with effective follow-up.
• Conduct regular team meetings, inductions and interviews to match labour demand.
• Monitor monthly P&L reports and report variances against budgets.
• Manage external local transport providers for safe transport operations.
• Ensure stock is well managed with regular stock takes and variance reports.

Skills

Leadership

Customer service

Stock management

Budgeting & forecasting

Communication

HR best practices

Driver's licence

Tools

Pronto MRP

Job description

We are currently seeking an experienced Branch Manager to join the team at Yarrabilba in a full-time capacity. The role is responsible for the management of the day-to-day sales and operations of the service centre. Providing leadership to branch employees to foster a safe, efficient working environment that provides a professional, high-quality level of customer service.

Key responsibilities

• Managing the day-to-day sales and operations of the service centre
• Establish and maintain strong relationships with customers and supplier
• Oversee production and logistics planning to optimise efficiency and reduce costs
• Ensure security, maintenance, safe operation, and professional image of all branch assets including inventory, buildings, showrooms, warehouses, vehicles, and equipment
• Facilitate human resource management to maintain staff rosters, weekly time management, leave requests and performance coaching as required
• Manage all workplace incidents, work injuries, and illnesses and ensure actions are effective and followed up to prevent reoccurrence
• Conduct regular team meetings, inductions, and interviews to ensure labour resource match operational demand
• Monitor monthly Profit and Loss (P&L) Reports and report variances against set budgets
• Manage external local transport providers to ensure transport operations comply with safe work procedures and Chain of Responsibility legislation
• Ensure stock is well managed including safe and orderly storage of goods and materials, accurate and timely receipting, provision of regular stock takes, and submission of detailed variance reports as necessary

About you

• Proven experience leading a team to deliver high levels of customer service
• Experience managing a high volume of stock
• Demonstrated experience in stock management
• High level of verbal and written communication skills
• High level of proficiency in managing departmental budgets, revenue forecasting and financial reporting
• Strong leadership acumen with a thorough understanding of Human Resource best practises
• Current Drivers Licence
• Pronto MRP experience highly regarded

Benefits

• Free parking onsite
• Ongoing training and career opportunities internally & externally
• Free lunch on Friday's
• Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program

About us

Neumann Steel is one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge. With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.