Branch Manager

RGIT Australia; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Lotus Commercial invites applications for a Branch Manager role in Canberra. You will lead a small team, oversee branch operations, and expand services in the ACT. The ideal candidate has a background in trade services or people management and a hands-on, field-friendly approach.

As Branch Manager, you will report to the Regional Manager and drive safety, customer satisfaction, and growth while managing on-site and remote teams as needed. Lotus Commercial is an equal opportunity employer.

Qualifications

• Proven experience in leading teams with safety and efficiency focus.

Responsibilities

• Lead, motivate, and manage branch teams.
• Maintain safety-first operations and training.
• Handle customer issues with a solutions mindset.
• Drive growth, meet KPIs, and develop the branch team.
• Oversee field technicians and on-site training.
• Utilise Excel/Word/Outlook for daily ops.

Skills

Team leadership

Safety compliance

Customer service

Growth targets

Field operations

Tools

Excel

Word

Outlook

Job description

Canberra, Australian Capital Territory 2600, Australia

Full-time Permanent Mid-level Senior

Posted 01 Sep 2026

Description

Join Our Team as a Branch Manager in Canberra!

Are you a driven, self-motivated professional with a passion for leadership and operations management? Lotus Commercial is looking for a Branch Manager to join our close-knit team and spearhead the expansion of our operations in the ACT.

About the Role:

As the Branch Manager, you'll report directly to the Regional Manager and will be responsible for managing and scheduling the branch’s activities. Initially, you will lead a small team, with the opportunity to grow the branch as we build our clientele. In the beginning you may be expected to pitch in on the tools if required. This role is ideal for someone currently working as a Trade Service Manager, Area Manager, or someone aspiring to move into Operations Management.

Key Responsibilities:

• Team Leadership: Lead, motivate, and manage both on-site and remote teams effectively.
• Safety First: Maintain exceptional knowledge of health & safety practices, with a strong focus on a safety-first attitude.
• Customer Focus: Handle complaints and solve problems with a customer-focused approach.
• Growth & Development: Drive growth, meet KPIs, and oversee the development of the branch.
• Hands-On Management: Supervise technicians in the field and train and develop your team.
• Tech-Savvy: Utilize your computer skills in Excel, Word, Outlook, and customer database systems to manage daily operations.

What We're Looking For:

• Proven experience in leading teams, with a strong emphasis on safety and efficiency.
• A successful track record in customer service, problem-solving, and meeting growth targets.
• A willingness to work in the field and develop a hands-on understanding of our operations.
• Experience in the trades or in people management is advantageous.

Why Join Lotus Commercial? This is a unique opportunity to take on a leadership role in a growing company, with the chance to make a significant impact in the region. If you're ready to take the next step in your career and thrive in a dynamic, supportive environment, we want to hear from you!

Lotus Commercial is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Company Overview

Lotus Commercial - Australia's Leading Commercial Kitchen Exhaust & Specialist Cleaning Company.