Branch Librarian

NRW.Global Business; Port Macquarie; Hybride; AUD 91 000 - 102 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Gym membership

Career development

Annual salary review

Long service leave

Employee assistance program

Salary packaging

Awards program

Résumé du poste

Port Macquarie-Hastings Council is seeking a capable Branch Librarian in Port Macquarie to lead day-to-day branch services and provide expert information support. The role includes frontline service delivery, staff guidance, and developing collections and local studies materials.

Responsibilities include planning programs, building relationships with schools and community groups, and implementing contemporary library practices and technologies.

Qualifications

• Strong customer service, communication and problem-solving skills.
• The ability to provide professional information support and guidance.
• An understanding of contemporary public library service delivery.

Responsabilités

• Supporting the day-to-day operation of the branch to ensure consistent, customer-focused services
• Providing guidance and workflow oversight to Library Assistants and junior staff
• Participating in frontline service delivery and modelling high standards of customer service
• Resolving customer enquiries and operational issues using sound professional judgement
• Supporting access to collections, reference resources and local studies materials
• Contributing to the planning and delivery of programs, displays and branch activities
• Building positive relationships with local schools, community groups and stakeholders
• Identifying opportunities for operational improvement and service enhancement
• Researching and applying contemporary library practices and technologies

Connaissances

Customer service

Communication

Problem solving

Info support

Formation

Bachelor's degree in Library and Information Studies

Description du poste

About The Opportunity

At Port Macquarie-Hastings Council, our libraries are more than collections, they are welcoming community spaces that support learning, connection, curiosity and lifelong discovery. We are seeking a capable and community-focused Branch Librarian to lead the day-to-day delivery of high-quality branch library services based in Port Macquarie. This role combines operational oversight and professional guidance to staff with expert information support, ensuring our services remain responsive, accessible and aligned to community needs. In addition to branch support, this position plays an important professional role in supporting reference services, local studies and collection development. You will contribute to maintaining and enhancing access to local history, family history and specialised collections, and provide expert support to customers seeking in-depth research assistance. You will help ensure that our collections, both physical and digital, are curated, accessible and reflective of our community, while supporting staff capability in delivering high-quality information services. This is an opportunity to support our wonderful library and community, while remaining actively engaged in professional librarianship, strengthening both team performance and the knowledge services our community values.

What You’ll Be Responsible For

• Supporting the day-to-day operation of the branch to ensure consistent, customer-focused services
• Providing guidance and workflow oversight to Library Assistants and junior staff
• Participating in frontline service delivery and modelling high standards of customer service
• Resolving customer enquiries and operational issues using sound professional judgement
• Supporting access to collections, reference resources and local studies materials
• Contributing to the planning and delivery of programs, displays and branch activities
• Building positive relationships with local schools, community groups and stakeholders
• Identifying opportunities for operational improvement and service enhancement
• Researching and applying contemporary library practices and technologies

To Succeed In This Role You Will Have

• Bachelor degree qualifications in Library and Information Studies or equivalent combination of qualifications and experience.
• Eligible for professional membership of the Australian Library and Information Association (ALIA).
• Strong customer service, communication and problem-solving skills
• The ability to provide professional information support and guidance
• An understanding of contemporary public library service delivery
• Class C Driver's Licence
• Working with Children Check

Remuneration And Benefits

Employment Type: Full time, Permanent 35 hours per week

Salary (exclusive of super): Starting in the range of $90,760.14 to $101,588.51 depending on skills and experience

Opportunity for performance-based increase available after 12 months.

Benefits

• Flexible work arrangements - hybrid working and flexi-time
• Discounted gym membership through membership to Fitness Passport
• Career development opportunities
• Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

About The Port Macquarie Hastings Region

The region is one of Australia’s most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role, please contact Kylie Lancaster, Coordinator Branch Libraries on [phone].

Applications Close: Sunday 1 November 2026 at 11:30pm

At Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve—where everyone feels welcome, respected, and empowered to thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.

If you require any adjustments during the recruitment process or in the workplace, please contact us at [e-mail].

We’re here to support you every step of the way.

We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.