Branch Lending Manager - Flexible Client-Focused Home Loans

Westpac Group; Australia; On-site; AUD 80,000 - 110,000; Full time

Job summary

Westpac Group in Australia is seeking a Branch Lending Manager to help customers realise their home ownership dreams by guiding them through A to Z of home loan applications.

You’ll use your mortgage product knowledge and local market insight to build strong relationships with customers, assess financial needs, and match them with suitable products to bring their goals closer to reality.

Qualifications

• Experience with lending is essential for your success.
• Representing the Westpac brand - you’ll need to be a people person who builds strong relationships from the first conversation.
• Proven experience in a customer-facing organisation, particularly in lending.
• Strong people skills to make customers feel confident and well-supported.
• Consistently exceed customer expectations through exceptional service.
• Strong business development skills and the ability to network effectively within the community.

Responsibilities

• Assist customers with home loan applications and related services.
• Meet with customers to understand financial needs today and goals for tomorrow.
• Build and maintain relationships with customers and the community to grow lending opportunities.

Skills

Lending experience

Customer service

Business development

Relationship building

Job description

Westpac Group in Australia is seeking a Branch Lending Manager to help customers realise their home ownership dreams by guiding them through A to Z of home loan applications.

You’ll use your mortgage product knowledge and local market insight to build strong relationships with customers, assess financial needs, and match them with suitable products to bring their goals closer to reality.