Branch Banking Experience Advisor

NAB; City Of Greater Geraldton; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Career development programs

Staff banking discounts

Travel, Fitness, Events and Technology

Parental leave & other full leave

Job summary

NAB is seeking a Branch Customer Advisor for the Geraldton branch to be the first point of contact for customers, helping them with account openings, unsecured lending and daily banking transactions. You will promote NAB Smarter Banking options to make banking simple, easy and secure for our customers.

We value customer centricity, attention to detail and inclusivity, and will support your growth through tailored career development and a diverse range of benefits.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB’s Geraldton branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Skills

Customer experience

Team player

Customer centric thinking

Job description

NAB is seeking a Branch Customer Advisor for the Geraldton branch to be the first point of contact for customers, helping them with account openings, unsecured lending and daily banking transactions. You will promote NAB Smarter Banking options to make banking simple, easy and secure for our customers.

We value customer centricity, attention to detail and inclusivity, and will support your growth through tailored career development and a diverse range of benefits.