Banking Branch Advisor: Create Seamless Customer Experiences

NAB; Alice Springs; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Banking discounts

Travel & Fitness discounts

Leave benefits

Job summary

NAB in Alice Springs is seeking a Branch Customer Advisor to deliver a seamless customer experience and help customers with account openings, lending and day-to-day banking. You will be the face of the branch, supporting customers with diligence, accuracy and care.

Join a diverse team focused on delivering gold-class experiences, with a friendly, detail-oriented culture and access to NAB benefits and discounts. This role requires local availability in Alice Springs.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB's Alice Springs branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB in Alice Springs is seeking a Branch Customer Advisor to deliver a seamless customer experience and help customers with account openings, lending and day-to-day banking. You will be the face of the branch, supporting customers with diligence, accuracy and care.

Join a diverse team focused on delivering gold-class experiences, with a friendly, detail-oriented culture and access to NAB benefits and discounts. This role requires local availability in Alice Springs.