Branch Customer Advisor - Delight Customers, Guide Banking

North West Queensland; Cloncurry Shire; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Banking discounts

Travel benefits

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Job summary

NAB is seeking a Customer Advisor to support its Mount Isa and Cloncurry branches in delivering a seamless, customer-centric experience. You will be the first point of contact for customers, guiding them through banking options and ensuring transactions are accurate and efficient.

Join a team that values learning, growth, and delivering gold-class experiences across a diverse customer base, while promoting self-service and digital banking solutions for simplicity and security.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

Responsibilities

• Support NAB's Mount Isa and Cloncurry branches by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB is seeking a Customer Advisor to support its Mount Isa and Cloncurry branches in delivering a seamless, customer-centric experience. You will be the first point of contact for customers, guiding them through banking options and ensuring transactions are accurate and efficient.

Join a team that values learning, growth, and delivering gold-class experiences across a diverse customer base, while promoting self-service and digital banking solutions for simplicity and security.